See also: Vehicle Order Acknowledgements Troubleshooting
The FOCALpt daemon can be started and stopped from the FOCALpt menu. The FOCALpt daemon log contains concise transaction detail and should be used in the first instance. All daemon log entries are prefixed with the time and a user ID. Errors are prefixed with an asterisk. There is also a FOCALpt transaction log with the table name FO.MS.foclg that can provide more information on a specific transaction via ad-hoc or report generator.
What do you want to look up?
ERROR: Response failed
Write to socket failed
ERROR: Timed out
Socket timed out
ERROR: Unable to open FO.MS.gdm??
GDM setup incomplete
ERROR: Reading acknowledgement parameters
GVA setup incomplete
ERROR: Unable to open FO.MS.foc??
FOCALpt table setup incomplete
ERROR: Unable to read dealer code record
FOCALpt dealer code map incomplete
ERROR: Unable to read FOCALpt parameter record
ERROR: Unable to read remote user record: ?????
FOCALpt user not setup
ERROR: Unable to read user details for
DMS user not setup
ERROR: Access denied to MK for
DMS user does not have MK access
ERROR: Extracting XML message
Badly formed XML from FOCALpt
ERROR: Unable to determine customer type
Corrupt data from FOCALpt
ERROR: Creating remote customer record ??????
Write to targt failed
ERROR: Amending DMS record ??????
Customer update failed
ERROR: Message archive failed for vehicle order ??????
Unable to add to archive
ERROR: Unable to process order as DMS stock number is blank
ERROR: Unable to process order as deposit receipt number field is blank
INFO: Alive
Daemon start-up successful
INFO: Signal detected
Daemon signalled to stop via daemon controller
INFO: Foreground daemon stopped
Manual operation of daemon stopped
INFO: Customer record created ?????
New customer added
INFO: Customer record amended
Customer details updated
INFO: Message archive successful for vehicle order
INFO: Customer search - TYPE=??:CRIT=??:RESULT=? (TYPE= Type of search: 22 - Target word search; 23 - Target surname and postcode search; CRIT= Search criteria: RESULT= Y or N)
WARNING: Records already exist for postcode ??????
Standard MK
WARNING: Vehicle * registration * has the same chassis number
Standard MK
WARNING: Records with phone number * already exist
Standard MK
WARNING: Address book not generated
Standard MK
WARNING: Records found with the same email
Standard MK
