Troubleshooting

Unable to save payment type mapping. Please contact ADP support.
Cause:	This is likely to be a corrupt index.
Solution:	Rebuild the index for the file FO.MS.rctmp.
Unable to save currency code mapping. Please contact ADP support.
Cause:	This is likely to be a corrupt index.
Solution:	Rebuild the index for the file FO.MS.rctmp.
Unable to save customer class codes. Please contact ADP support.
Cause:	This is likely to be a corrupt index.
Solution:	Rebuild the index for the file FO.MS.rctcc.
Unable to edit mapping record. Please contact Kerridge Support.
Cause:	This is likely to be a corrupt index.
Solution:	You should rebuild the index for the file FO.MS.rctmp.
Unable to edit class code record. Please contact Kerridge Support.
Cause:	This is likely to be a corrupt index.
Solution:	You should rebuild the index for the file FO.MS.rctcc.
This sale type has already been used. Please use another.
Cause:	During the setting up of class codes, the user has typed in a POS sale type that has been used.
Solution:	Use another POS sale type.
This department code has already been used. Please use another.
Cause:	During the setting up of class codes, the user has typed in a department code that has been used.
Solution:	Use another department code.
This account code has already been used. Please use another.
Cause:	During the setting up of class codes, the user has typed in an account code that has been used.
Solution:	Use another account code.
There are no records that match the criteria.
Cause:	There may be a set-up problem.
Solution:	Ensure all parameters are set-up correctly and that the start and end dates are correct. If there were no invoices run between the start and end date ranges, no invoices will be exported.