ERROR MESSAGE: Could not find parameters for company [company name].
Solution: LDC parameters have not been created for the Point of Sale company [company name], refer to set up.
ERROR MESSAGE: Unable to create purchase order [order number].
Solution: Could not write a new purchase order with number [order number]. Possible duplicate key or purchase order number contention, check to see if more than one process is running at a time.
ERROR MESSAGE: Failed to retrieve franchise code.
Solution: Could not open the table to read the company's Ford franchise code. Possible that no franchise record exists in the Stock Management module for the current company - refer to support.
ERROR MESSAGE: Failed to open [file name] for read/write/exclusive access.
Solution: The database table failed to open, possible missing or corrupt file. Check permissions on file.
ERROR MESSAGE: Error extending [table name] table.
Solution: Table data area is full and program could not automatically extend the table. Refer to support.
ERROR MESSAGE: Error creating record in [table name].
Solution: Could not create a new record in the table. Possible record lock or resource contention, check to see if more than one process is running.
ERROR MESSAGE: Error reading default header record.
Solution: Could not read the default purchase order record, refer to support.
ERROR MESSAGE: Could not open [file name].
Solution: Failed to open file [file name], check whether file exists in the specified location and its access permissions.
ERROR MESSAGE: Error with record hold/edit/delete in [dictionary name].
Solution: Could not hold/edit/delete record in dictionary [dictionary name]. Possible record lock or resource contention, check to see if more than one process is running.
ERROR MESSAGE: Could not find generic transfer record.
Solution: Missing generic transfer file record for company, refer to setup.
WARNING MESSAGE: Unable to open purchase header data dictionary.
Solution: Missing or corrupt purchase header dictionary, refer to support.
WARNING MESSAGE: EasyParts file found on remote server - appending and resending.
Solution: Previous upload of LDC file has not been processed; check that software processing the LDC file is running.
WARNING MESSAGE: Could not create xfer backup file: [file name].
Solution: Could not create EPDS lines backup file [file name], check directory permissions.
INFO MESSAGE: No log file found for company [company name] on [date].
Explanation: Log file has not been generated for company [company name] on date [date]. No action required.
INFO MESSAGE: Skipping company according to parameters: [company name].
Explanation: Informs you that company [company name] has been set up to be excluded from the LDC order procedure, no action required.