User Parameters

To give various access rights on several forms in the Retail Interface, you have to set up the CRM assignment properties in User parameters form as well.

To set up CRM assignment properties:

1. Select from the Main menu the Manufacturer System option, combined with company MB.

   The Mercedes-Benz Main Menu is displayed.

2. Select from the Mercedes-Benz Main Menu, the Menu - Utilities option.

   The Mercedes-Benz Utilities menu is displayed.

3. Select from the Mercedes-Benz Utilities menu the User parameters option.

   The Mercedes-Benz specific User Details form is displayed.

4. Select the user for whom you want to set explicit permissions.

5. Select a CRM assignment priority from the list for the Retail Interface.

Field

CRM assignment priority: Set the users access rights regarding the use of Assign customer record changes, Assign company record changes, Assign vehicle record changes, Accept customer record changes, Accept company record changes, Accept vehicle record changes, Error investigation and Manage contact records forms of the Retail interface.

No Access
The selected user does not have the right to open Assign customer record changes, Assign company record changes, Assign vehicle record changes, Accept customer record changes, Accept company record changes, Accept vehicle record changes, Error investigation and Manage contact records forms of the Retail interface.

View mode only
The selected user can display the Accept customer record changes, Accept company record changes and Accept vehicle record changes forms of the Retail interface in View mode only.

Process profile changes
The selected user can open and process the Accept customer record changes, Accept company record changes and Accept vehicle record changes forms of the Retail interface only.

Assign and process profile changes
the selected user can open, change and process the Assign customer record changes, Assign company record changes, Assign vehicle record changes, Accept customer record changes, Accept company record changes, Accept vehicle record changes, Error investigation and Manage contact records forms of the Retail interface.