The event types form is displayed when you select the event types option from the Miscellaneous Menu. These are used when creating an event for an incident, they would be set to give a line by progress of the incident, for example, WIP created, technician allocated, Parts allocated, these would all be types of events.
The following fields are displayed on the form:
Event Type: Enter up to a ten character event code.
Description: Enter up to a thirty character event description.
Even action code: Enter in the up to ten character event code, which would action the event.
Follow up event: Enter the follow up event you would like to use in-conjuction with this event.
Hours before action: Enter the default on what the minimum hours would be before this event would need to be actioned.
Minutes before action: Enter the default on what the minimum minutes would be before this event would need to be actioned.
Days before action: Enter the default on what the minimum days would be before this event would need to be actioned.
Populate WIP Header for follow-up: This will default the time automatically from the WIP header.