It is possible to record lost sales relating to menu priced estimates via the normal Menu Pricing interface. In order to do this you must create a WIP reference and select the required menu in the normal way. When you click the Cancel button on the Service Menu Pricing Negotiation form, the system displays a list from which you must select the reason for the lost sale.
The Enquiry Logging Form is displayed when you click the Cancel button on the Service Menu Pricing Negotiation form. From this form, you must select a reason for the lost sale. Following is a list of existing reasons:
Note: Only take the Wrong menu selected option if the menu chosen previously was not appropriate to the work being estimated.
Reasons for lost sales are maintained on the Enquiry logging tab of the parameters.
The Menu Pricing Interface in Point-of-Sale
