(Contents)

Troubleshooting

Problem:

Receive inter-system advice is not displayed in the Purchase Control menu.

Solution: Check the following:

Initialisation error: Problem encountered reading SM franchise table. Do you wish to edit parameters? No/Yes
Cause: Can occur after you select Receive inter-system advice from the Purchase Control main menu.
Solution: Click Yes to edit the Advice Note Parameters form. Otherwise, click No.