(Contents)

Viewing Vehicle Letter History

See also: New service campaigns module

The History button enables the viewing of letters sent in relation to a specified vehicle and provide functionality to print the letter again.

Note: There is no need to have a campaign open as Letter history is independent to a Campaign.

What do you want to do?

Letter History Form

This form is displayed when you click Manufacturer systems (Module) and MB. Mercedes-Benz (Company) > Menu - Service > Menu - Service campaigns > New service campaigns module > History toolbar button.

The Letter History form consists of

Menu Bar and Action:

Menu bar Action
File > Exit Exit the dealer and manufacturer campaigns function.
File > Print Print Letter for specified vehicle.

Help > Help Displays this help topic in a web browser.
Help > About Displays version and copyright information.

Search:

Option buttons:

Grid:

Campaign: Campaign Identifier.

Name: Campaign description.

Letter: Letter identifier.

Printed: Date letter printed.

Letter Content:

Image of the letter for the specified vehicle.

Viewing Letters for a Vehicle

To view letters for a vehicle:

  1. Enter the required vehicles Registration number or the Chassis number to display a list of the letters that have been send for the selected vehicle.

Viewing Image of a Letter

To view image of a letter:

  1. Having selected a vehicle the list of Letters sent for the specified vehicle is displayed in the Search List.

  2. Selecting the Campaign and letter that your require displays the image of the letter sent for the specified vehicle into the Image area.

Reprinting a Letter for a Vehicle

To reprint a letter for a vehicle:

  1. Select the Print Printer.gif toolbar button to reprint the selected letter.