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COMPOSE MESSAGE

Overview

This form is accessed by selecting the email.gif (878 bytes) icon within the Customer Review form. This form enables electronic mail (e.g. a quotation) to be forwarded to a customer.

Title Bar

In addition to displaying the form name and target name the Title Bar provides a number of useful buttons.

E-Mail Dialogue Box

The Dialogue Box displays the following input fields:

This field holds the E-Mail address for the main recipient of the message. (Defaults to the E-Mail address contained within the target marketing record for the customer that is currently being accessed).

In addition to the main recipient of the E-Mail (the E-Mail address contained within the To field), a C arbon C opy of the message can be forwarded to additional E-Mail addresses which are entered here.

A short description summarising the E-Mail message content (this has a default value of Quotation).

Contains the main body of text for the message. The field holds a substantial amount of free-format text and scroll bars are available to move back and forth within the message.

Contains two mutually exclusive Option Buttons which enable a choice of Fixed or Proportional fonts.

Command Buttons

The Command Buttons in the E-Mail form function as follows:

Returns the user to the Customer Review form.

Provides online context sensitive help information.

Forwards the completed E-Mail message to the appropriate e-mail address.

Saves the E-Mail to the Marketing Contact History.


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