In order to create and submit service notifications, you must ensure that the parameters and controls are set up correctly (this is normally carried out by, or on advice from, a consultant).
To access the parameters and controls:
From the VOLVO UK OPERATIONS menu, select the General utilities option.
The MS UTILITIES MENU is displayed.
Select the System maintenance option.
The System maintenance menu is displayed.
Select the Parameters and controls option.
The Parameters & Controls form is displayed.
This form is displayed when you select the Parameters and controls option on the System maintenance menu. It enables you to view and amend the Volvo parameters and controls.
Company: Point-of-Sale company number.
Transfer directory: Standard transfer directory in which files are either downloaded from or uploaded to the Autoline system, for example ENV(FRAN)/data/xfer.
Note: In some cases, the Transfer directory field is assigned dynamically. Therefore, it is recommended that you set up this parameter on advice from a consultant to ensure that the software operates correctly.
Dealer number: Dealer number assigned to the dealership by Volvo UK.
Service purge days: Number of days for service notifications to remain on the Autoline system. Notifications older than the period entered in this parameter are deleted automatically when the Purge option is taken. This field is normally set to 90.
Warranty purge days: Number of days for warranty claims to remain on the Autoline system. Claims older than the period entered in this parameter are deleted automatically when the Purge option is taken.
Claims per invoice: Maximum number of warranty claims allowed on one invoice.
Values: Indicates jobs for which you invoice values in POS, not hours. For example, this is normally used for sub-contract work (S), Sundries (Z), Car Hire (U) and Reports (T). For any labour type code that you enter in this field, the system automatically sets the labour quantity to 0 (zero).
Transmission number: Relates to the transmission of files to Volvo. Set to 1 initially. Each time you transmit a file, the system automatically increments this number by one.
Invoice/Job/WIP: Relates to warranty claims. Should the system use the Invoice number/Job Card or WIP number to create the repair order (claim) number?
Alt dealer numbers_1-3: Alternative dealer numbers. Normally completed if the site uses a separate bodyshop.
C Hire Account type: Sales Ledger account type for contract hire.
WIP Franchises: Franchise letter used in POS for parts.
Next CHire RO number: Next repair order number to be used in a contract hire repair.
Vehicle franchise: Marketing vehicle franchise letter for Volvo (normally V).
Country code (QW90): Not used in the UK.
Next repair order no: If you are not using the invoice number as the repair order number (that is, the Invoice/Job/WIP field is set to J or W), this field indicates the next repair order number for the system to use to create a claim. It is automatically updated by the system. Set to 1 initially.
FDI Warning User: User name to email franchise data import error messages to.
FDI Date Last Run: Date when the last full franchise data import was run.
FDI Full Filename: Franchise data import file containing all current franchise data.
FDI Update Filename: Franchise data import file containing changes since last full file.
Update Line Class: Used by the price update system to store extra information. Normally set to Y, but if the line class field is used for local purposes it should be set to N.
Use non-DSP S/Order: Normally set to N, but set to Y in the case of sites which send stock orders from the DMS because they are too remote to use Volvo DSP effectively.
Extract cust data?: Set to Y to activate the creation of the customer data file when submitting service notifications or warranty claims.