The Best time to call option, accessed from the Customer record, allows you to retain details on the most convenient time to call your customer.
Select the customer tab. Click the 
of the field Preferred contact no. This displays as a 
if information has been entered into this form.
The Best Time to Call form displays the customer name from the Contact Form and Contact Wizard
Day From To Monday Any-time Tuesday Any-time Wednesday Any-time Thursday Any-time Friday Any-time Saturday Any-time Sunday Any-time
Each day can be set individually. If the form is left blank it is assumed that the customer is happy to be called any time during that day.
Click the phone field. A green tick appears and the time fields are opened for editing the customers specified available times. The times should be 24 hour clock.
Click into the phone field again a red cross will appear and the text Don't call will appear.
To copy the best time to call option to all the fields, enter details in one column right click on the day field and select Copy to all. The data is copied to all days.
Day From To Monday 15.00 18.00 Tuesday Any-time Wednesday Any-time Thursday Any-time Friday Any-time Saturday Don't call Sunday Don't call
PUSH BUTTONS:
OK: Saves any details entered in the best time to call form.
Cancel: Returns you back to the customer record without saving any details.
Help: Displays help on the current application
Customer record 
