SmileTM is a PC based package supplied by Ford primarily for creating leaflets and posters. It enables dealers to maintain dealer fixed prices and promotions (such as a service for a specific model), and export the prices to a CSV file.
Smile prices are made available to the Ford Service Menu Pricing interface by importing them to the Autoline system.
When you are ready to update the Autoline system with Smile prices, you must first export them to the local computer. Smile prices are currently exported to a file called Smile_mc.tab in the Smile program directory (currently C:\smile2001).
To export Smile prices:
From the Outputs page (7) of the Ford Smile program, select Internal and click the Microcat logo.
The Smile prices are exported to the local computer, and can now be imported to the Autoline system.
The Smile Prices Import form is displayed when you select the Import Smile prices option from Tools menu of the Service Menu Pricing Setup form. From this form, you can update the Autoline system with Smile prices and view a log file.
Identifies the location in which the source Smile data is held. Smile data is exported to the Smile program directory (currently C:\smile2001) but you can change this directory path if required. Enter the directory path or click the Ellipsis button [...] to search for the correct directory.
Import:
Initiates the import of Smile prices to the Autoline system.
PUSH BUTTONS:
View-log-file: Displays a log file that contains details about the last import of Smile prices.
See also: Exporting Smile Prices
In order to access Smile prices in POS, you must upload and convert Smile data into the required file format.
To import Smile prices to Autoline:
The Menu Pricing Maintenance menu is displayed.
If there is more than one Point-of-Sale (SO) company, the system prompts you for the SO company.
The Service Menu Pricing Setup form is displayed.
The Smile Prices Import form is displayed.
Note: Before you can import Smile prices to the Autoline system, you must identify where the source file is held.
A dialog box is displayed asking if you want to import Smile prices.
The system uploads the source file from the local computer, removes current Smile price records and displays a progress of the import. On completion, the total number of Smile prices imported is displayed in a dialog box.
When you update the Autoline system with Smile prices, a log file is updated with details about the last import.
To view the log file:
The Menu Pricing Maintenance menu is displayed.
If there is more than one Point-of-Sale (SO) company, the system prompts you for the SO company.
The Service Menu Pricing Setup form is displayed.
The Smile Prices Import form is displayed.
The View log file form is displayed.
The View Log File form is displayed when you click View logfile on the Smile Prices Import form. The log file displays details about the last import of Smile data to the Autoline system.
Date: Date on which Smile data was last imported to Autoline.
Time: Time at which Smile data was last imported to Autoline.
User ID: User ID of the person that imported the Smile data.
Client name: Name of the local computer from which Smile data was imported.
Data upload: Indicates whether the last data upload was successful or not:
- Completed
- Failed
If the data upload fails, refer to the troubleshooting topic for details.
Opening source file: Indicates whether the system was able to open the source file during the last import:
- OK
- Failed
If the data upload fails, refer to the troubleshooting topic for details.
Removing Smile prices: Before the system converts the source data, it removes any existing Smile price records. This field displays the total number of Smile price records removed during the last import.
Converting source data: Total number of Smile records converted during the last import.
Data upload: Failed
If the import of Smile prices to the Autoline system fails, the Data upload field on the Log File is set to Failed. Check that the source directory is identified on the Smile Prices Import form (currently the Smile program directory C:\smile2001.) If it is, check that the data file (Smile_mc.tab) exists in the source directory. If it does, contact Manufacturer Systems Support.
Opening source file: Failed
If the Autoline system is unable to open the source file (Smile_mc.tab) during the import of Smile prices to the Autoline system, the Opening source file field on the Log File is set to Failed. Contact Manufacturer Systems Support.
