Loading a credit note file (warranty payment file) copies it from the Ford server to the Autoline system. Converting it makes it compatible with, and readable by, Autoline.
Note: The terms credit note file and warranty payment file mean the same thing.
To load and convert warranty payment files from the Ford server:
From the Autoline Ford Operations menu select the Warranty menu (v2) option.
The Ford GWE Claims menu is displayed.
Select the Claim payments menu option.
The Service and Repair Payments menu is displayed.
Select the Service and repair payments option.
If there is more than one Point-of-Sale company on your Autoline system, a menu displays a list of them, in which case you must select the required Point-of-Sale company.
The Ford GWE Claim Payments form is displayed.
Note: In the event of non-valid accounts existing, a list of non-valid accounts is displayed instead of the Ford GWE Claim Payments form, so that you can rectify them before Autoline posts them.
Select Tools > Import records from the menu bar or click the Import electronic payments file toolbar button 
.
The Payments File Import form is displayed.
Click Import.
Autoline connects to the Ford server and downloads raw payments file(s). When the import has completed, the downloaded files are displayed in the Files to Convert grid.
Select those Files to Convert lines representing files you want to convert.
Tip: Click a line to select it and click it again to reverse the selection. Selected lines remain cyan coloured when not selected.
The selected files are queued as ready for conversion to an Autoline-compatible format.
Click Convert.
The imported file(s) represented by the selected lines are changed to a format compatible with Autoline and, when the process completes, those files are accessible in the warranty claim payments subsystem.
This form is displayed when you select Tools > Import records from the menu bar of the Ford GWE Claim Payments form. It enables you to load claim payments files (credit note files) from the Ford server into Autoline and convert them to an Autoline-compatible format.
Note: The terms credit note file and warranty payment file mean the same thing.
Messages: Contains information about the status of the file import, including any faults
Progress: Indicates visually the proportion of the task completed
Files to Convert:
Grid containing names of files ready for processing, one file per line
Tip: To select a grid row, click it. To clear a selected line, click it again. Selected lines remain cyan coloured when not highlighted. To process all selected files, click Convert.
Files to Convert SHORTCUT MENU:
View file: Displays payment file details
Warning: Use caution in deciding to delete a payment file.
Delete file: Deletes the payment file
PUSH BUTTONS:
Import: Loads claim payments files (credit note files) from the Ford server onto Autoline
Convert: Changes imported file(s) represented by selected Files to Convert lines to a format compatible with Autoline. When the process completes, those files are accessible in the warranty claim payments subsystem.
Cancel: Returns you to the Ford GWE Claim Payments form
Help: Displays this help topic in a web browser
