A single two-digit code is used to identify the payer type (Retail, Warranty for example) and also the department (Service, Parts for example). These two-digit codes have been defined by Ford, and in order for the REACT extract to map a POS invoice or VSB invoice to the correct Customer Class Code, the POS and VSB sale types and Department codes must be set up accurately.
To map a POS invoice, one of two criteria must be met:
The POS sale code and POS department code must match the settings.
The SL account on the WIP must match the settings.
To map a VSB invoice, the VSB sale type and VSB department code must match the settings.
You can override the sale type/department mapping for POS invoices by entering a SL account where required. Double-click the Customer Class Code you want to edit and enter the POS SL account number.
For example, if a POS invoice had a sale type of R (Retail) and were invoiced through the P (Parts) department, the mapping would point to Customer class code 11 (Retail Parts). If a VSB invoice had a payment type of F (Fleet) and a used card were sold through the Used Car department (U), the Customer class code would be 42 (Fleet Used Car Sales).
To map customer class codes for POS and VSB invoices:
From the Tools menu on the Ford REACT extract form select the REACT parameters... option or click the 
parameters button.
The Ford REACT Options form is displayed.
Select the Customer class codes tab and double-click the row corresponding to the customer class code to be mapped.
The Customer Class Code Mapping form is displayed.
This form is displayed when you double-click a row in the grid on the Customer class codes tab on the Ford REACT Options form. It enables you to map customer class codes used in Autoline to the appropriate Ford customer class codes.
Class code: Two-digit code defined by Ford to identify the payer type and the department.
POS mapping
POS sale types: Identifies the POS sale code.
POS department code: Identifies the POS departmental code.
SL account code: Identifies the SL account on the WIP.
Option Buttons:
POS sale types and departments: Indicates a POS invoice with POS sale types and departments (not SL account) identified.
SL account: Indicates a POS invoice with SL account (not POS sale types and departments) identified.
VSB mapping
VSB payment type: Identifies the VSB payment code.
VSB department code: Identifies the VSB departmental code.
Buttons:
Cancel: Returns you to the Ford REACT Options form, cancelling your mapping.
OK: Returns you to the Ford REACT Options form, saving your mapping.