What do you want to do?
Import a pre-order or order record into Autoline vehicle stockbook.
Learn about Template vehicle assigning and linking.
Learn about the Autoline Order Workbench Interface form.
Channel-21TM is a subscription-based streaming media communication tool.
On the Vehicle Administration form select Franchise > Vehicle Interface Selection on the menu bar.
If multiple franchise interfaces are installed, select the Order Workbench interface. If the Order Workbench integration is available then it will launch automatically. If the internet connection on the client PC uses a proxy that requires authentication, you may be prompted for the proxy username and password.
The Channel-21TM login form is displayed.
Note: This is the same C21 login that you can access outside the DMS. After a login from within the Autoline system the C21 website runs in a DMS mode that does not have the standalone user interface.
Enter your user name and password and click LOG IN.
If the user id is associated with more than one role in Channel 21, when you have logged in the tab displays a form enabling you to make a role selection.
The Autoline Order Workbench Interface form is displayed, with the Action tab available, confirming a successful login.
If any errors are encountered during the login the details are displayed within the embedded browser. You should contact the GM help desk for assistance.
Vehicle configurations are created using the GME Global Vehicle Configurator tool. The GME VC exists as a web service. On launching the GVC the Autoline software opens Internet Explorer and navigates to the GVC using the configuration in the parameters.
On the Action tab of the Autoline Order Workbench Interface form select the Configure using GME VC option button.
The Reference Number field in the Criteria group is made available.
Enter a reference to store the configuration against and press TAB.
The Launch global configurator button becomes available.
Click the Launch global configurator button.
After a short delay the configurator is displayed in a separate browser. The vehicle is saved with the reference you entered.
On the Action tab of the Autoline Order Workbench Interface form select the Configure using GME VC option button.
The Reference Number field in the Criteria group is made available.
Enter an existing reference number and press TAB or click the ellipsis button to search from a list of previously saved GVC configurations.
Note: The vehicle description is blank. This is because the GME VC does not transfer details back to Autoline, you must recall the quote to populate the description. Recalling the quote is not mandatory but helps with identifying configurations.
Double-click an entry in the list or single-click and click OK to copy the reference number into the Reference Number field.
The Launch global configurator button becomes available.
Click the Launch global configurator button.
You are prompted to recall the configuration or create a new configuration with the same reference. The existing record on the GME VC database will be overwritten.
Click either Overwrite or Recall Config as appropriate.
The program launches a copy of Internet Explorer and displays the configuration summary page.
Note: The GME VC recall configuration option can also be used to check option, trim or colour codes that are valid for a vehicle. For example if a pre-order has been saved and the colour code needs to be altered (using the View/update pre-order option) the GME VC configurator could be used obtain the codes.
On the Action tab of the Autoline Order Workbench Interface form select the Order from GME VC option button.
The Reference Number field in the Criteria group is made available.
Enter an existing reference number and press TAB or click the ellipsis button to search. Double-click an entry in the list or single-click and click OK to copy the reference number into the Reference Number field.
The Upload config from GVC to OWB button becomes available.
Click the Upload config from GVC to OWB button.
The program launches a new browser or reuses the existing one, and displays the OWB vehicle order interface.
This option is used to convert a pre-order into a vehicle order.
On the Action tab of the Autoline Order Workbench Interface form select the Order from PreOrder option button.
The Reference Number and Pre-Order ID fields in the Criteria group are made available.
Enter an existing reference number or pre-order number and press TAB or click the ellipsis button to search. Double-click an entry in the list or single-click and click OK to copy the number into the appropriate field.
The Launch browser button becomes available.
Click the Launch browser button.
The program launches a new browser is launched or reuses the existing one, and displays the OWB vehicle order interface.
On the Action tab of the Autoline Order Workbench Interface form select the Confirmed Order Update option button.
The Vehicle Number field in the Criteria group is made available.
Enter an existing vehicle number and press TAB or click the ellipsis button to search. Double-click an entry in the list or single-click and click OK to copy the vehicle number into the Vehicle Number field.
The Launch browser button becomes available.
Click the Launch browser button.
The program launches a new browser or reuses the existing one, and displays the update order interface.
On the Action tab of the Autoline Order Workbench Interface form select the Inquire Vehicle option button.
The Vehicle Number, VIN and Order Number fields are made available.
Enter an existing vehicle number, VIN or Order number, or click one of the ellipsis buttons to search. Double-click an entry in the list or single-click and click OK to populate the appropriate field.
The Launch browser button becomes available.
Click the Launch browser button.
The program launches a new browser or reuses the existing one, and displays the vehicle inquiry interface.
On the Action tab of the Autoline Order Workbench Interface form select the Locate Vehicle option button.
The Reference Number and Pre-Order ID fields are made available.
Enter an existing reference number or pre-order ID, or click one of the ellipsis buttons to search. Double-click an entry in the list or single-click and click OK to populate the appropriate field.
The Launch browser button becomes available.
Click the Launch browser button.
The program launches a new browser or reuses the existing one, and displays the GME vehicle locator utility. The web interface enables you to locate similar vehicle variants across the dealer network.
On the Action tab of the Autoline Order Workbench Interface form select the Manage Existing Orders option button.
The Launch browser button becomes available.
Click the Launch browser button.
The program launches a new browser or reuses the existing one, and displays the Manage existing orders utility.
In order to import a pre-order or order into Autoline, the particular pre-order or order must be located on Order Workbench. To retrieve the details of an order or pre-order use the search functions in the Pre-order or Order group of option buttons on the Action tab.
The import and update of an Order Workbench vehicle record into Autoline VSB is carried out from the Retrieved Data tab.
Altering the search criteria to retrieve records from OWB can simplify the import of records. For example, if five Vehicle orders were created yesterday and now need importing into Autoline, the order details can be retrieved using different search methods:
If the five vehicle orders were created with the same reference then searching by Reference Number would retrieve only the desired orders. This saves you from having to select the desired records manually from a potentially long list of order numbers.
Note: Supplying specific or narrow search criteria such as Reference Number also speeds up the response from the GME web service as less processing is involved.
When you have searched for a pre-order, the search results are displayed in a grid in the Retrieved Data tab. Right-click an entry in the grid for the following options:
View vehicle details: Displays a detailed view of all information for the selected pre-order.
View/Update Pre-Order: Launches the OWB edit pre-order web service.
Vehicle Locator: Launches the OWB vehicle locator web page.
Refresh Pre-Order: Requests the details for the selected pre-order. This is designed to be used after the pre-order has been changed within OWB, for example an additional option added or the vehicle colour changed.
Launch GME VC: Provides access to GME VC and recalls the current configuration record.
Reassign Preorder VS Record: Enables you to remove the link between this pre-order and the VSB record.
Warning: Use this feature with care.
Toggle template: Marks this pre-order as a template.
Toggle Select All: Select or de-select all rows in the grid for import or update of VSB.
When you have searched for an order, the search results are displayed in a grid in the Retrieved Data tab. Right-click an entry in the grid for the following options:
View vehicle details: Displays a detailed view of all information for the selected order.
Vehicle Order Summary: Launches the OWB Order Summary interface.
Update confirmed order: Enables you to open a new browser or the existing OWB interface browser and navigate to the update order interface.
Vehicle Locator: Launches the OWB vehicle locator web page.
Check for order update: Not used.
Launch GME VC: Provides access to GME VC and recalls the current configuration record.
Reassign Preorder VS Record: Enables you to remove the link between this pre-order and the VSB record.
Warning: Use this feature with care.
Toggle template: Marks this order as a template.
Toggle Select All: Select or de-select all rows in the grid for import or update of VSB.
Vehicles can be marked as a template to allow for other vehicles to be linked so that all vehicles are created with the same build and specification. To do this, right-click the grid line for the vehicle that is to become the template and choose Toggle template from the context menu. This displays a form prompting for the number of vehicles in the batch (including the current template vehicle). Enter the number of vehicles, press TAB and then click OK. The template vehicle is highlighted in blue text in the Pre-Order search results. If the selection was incorrect, to reverse this action, right-click the template and select Toggle template from the context menu.
Select this vehicle and click Update VSB. When this vehicle is created, it also reserves stockbook numbers for the remaining number of vehicles in the batch.
To link other vehicles to this template, select the records in the Pre-Order search results and click Link to template. This displays the number of templates available for the number of vehicles selected. Double-click the template to link to and click OK.
When these linked vehicles are created in VSB the stockbook number is assigned from the reserved batch, and the vehicle build and specification copied from the template vehicle.
This form is displayed when you select Franchise > Vehicle Interface Selection on the menu bar of the Vehicle Administration form, and log in to Channel-21TM. You can use it to carry out GM Order Workbench Integration.
Menu bar Toolbar Action File > Logout Returns you to the GM login form. File > Exit Returns you to the Vehicle Administration form. Tools > Refresh login page Refreshes the data on the C21 Login tab. If your login has timed out, Refresh login page enables you to log in again. Tools > Parameters — Displays the GM OWB Parameters form. Tools > Direct Deal Maintenance — Displays a list of all Direct Deal dealers. You can add a dealer (you must enter a VSB company and Dealer code) or delete or amend an existing dealer, by right-clicking an entry in the list. Note: The Direct Deal model code must be set in the Parameters.
User Interface > GVC Configurator — Displays the GME configurator in a separate browser. User Interface > Configure New Vehicle — Enables you to enter a reference number. If a previous GVC reference is selected, prompts you to recall the current configuration or overwrite the existing configuration, then directs you to the GVC web page where you can configure a valid vehicle. User Interface > Vehicle Locator — Enables you to locate a vehicle. User Interface > New Vehicle Order — Navigates a web browser to a new vehicle order page. User Interface > Confirm Order Update — Enables you to enter a reference number or vehicle number, then a new browser or the existing OWB interface browser navigates to the update order interface. User Interface > Vehicle Inquiry — Enables you to enquire about a vehicle. User Interface > Order Management — Launches a browser and displays the Order Workbench home page. Services > Get pre-orders Not used. Services > Get Pre Order Details — Enables you to enter a Pre-order ID and displays search results for it in the Retrieved Data tab. Services > Get Last Pre Order — Enables you to enter a Reference number and displays search results for it in the Retrieved Data tab. Services > Get Vehicles — Enables you to list the vehicles matching a particular reference, ordered in the last day, week or fortnight, or in a specified date range. Services > Get Vehicle Details — Enables you to list the vehicles matching a particular vehicle number. Services > Get Last Vehicle — Enables you to list the vehicles matching a particular reference number. Services > Get Vehicle List — Enables you to list the vehicles matching a particular order number. Services > Load Customer Details — Enables you to list the vehicles matching a particular set of customer details. Services > Get Locale Details — Displays locale-specific details for current DMS user in the Retrieved Data tab. Debug > Refresh page Refreshes the data on the C21 Login tab. If your login has timed out, Refresh login page enables you to log in again. Debug > Browser data This option is for priority 9 users only. It displays information about the browser object and the supporting MSXMLHTTP object that are used to communicate with the OWB web services. Help > Help Displays this help topic in your default browser. Help > About — Displays version and copyright information.
Tabs:
Note: Only the C21 Login tab is available when the form is first displayed. Log in to make the Action tab available. The remaining tabs become available when you use the Action tab to retrieve data.
