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Vehicle Order Acknowledgements Form

This form is displayed when you select the Process acknowledgements option (followed by VS Company and dealer code, if any) from the Vehicle Order Acknowledgements menu.

When the form is first displayed, the grid contains unprocessed acknowledgements (indicated by the selection of the Unprocessed option button). All unprocessed acknowledgements are selected for processing (indicated by their check boxes being ticked).

Menu Bar and Toolbar:

Menu bar Shortcut Toolbar Action
File > Retrieve Acknowledgements     Retrieves the daily file and displays a list of acknowledgement files available for selection
File > Exit ESC Exit.gif Returns you to the Vehicle Order Acknowledgements menu

Edit > Select All   SelectAll.gif Ticks all grid lines so that the acknowledgements they represent are included in the action initiated when you click the Hold, Update, or Clear push-button
Edit > Deselect All   deselectall.gif Unticks all grid lines so that the acknowledgements they represent are excluded from the action initiated when you click the Hold, Update, or Clear push-button
Edit > Hold acknowledgements     Prevents selected acknowledgements from updating VSB until later, and automatically selects the Hold option button
Edit > Update vehicles     Processes selected acknowledgements by updating any existing orders and creating new VSB records for new ones
Edit > Clear acknowledgements     Removes acknowledgements whose lines are ticked from whichever list you are viewing

View > Factory     Indicates that acknowledgements originate from GM (always selected)
View > Unprocessed     Displays in the grid only acknowledgement records yet to be processed
View > Exceptions     Displays in the grid only acknowledgement records marked as exceptions
View > On-hold     Displays in the grid only acknowledgement records on hold

Tools > Search Acknowledgements   Search2.gif Finds records constituting an acknowledgement history for a specified dealer and commission number
Tools > Standard Report     Displays a set of default criteria that can be modified to meet your requirements
Tools > Options   Parameters.gif Not used

Help > Help   Help2.gif Displays this help page in a web browser
Help > About     Provides version and copyright information about Vehicle Order Acknowledgements

File:

File box: Acknowledgements source file name and folder path, which you can select with the ellipsis button [...]

Note: The default file folder path is set by a parameter.

Acknowledgements:

Source:

OPTION BUTTONS:

Factory: Indicates that acknowledgements originate from GM (always selected)

View:

OPTION BUTTONS:

Unprocessed: Displays in the grid only acknowledgement records yet to be processed

Exceptions: Displays in the grid only acknowledgement records marked as exceptions

On-hold: Displays in the grid only acknowledgement records on hold

Results: Displays the results of a search, constituting an acknowledgement history for a specified dealer and commission number. Normally greyed-out, this option button becomes selected on return from a Search. Search2.gif

GRID:

Note: It may be that the grid is populated with lines representing unprocessed records from previous raw data files loaded. Loading a new file adds to the unprocessed list. Therefore, the raw data file named in the File box does not necessarily correspond with all the records in the grid.

Date: Date when the acknowledgement was imported

Commission number: Unique number, assigned by GM's software, on which all lists displayed in the grid are sorted

Seq: Sequence - Number of times Kerridge has received an acknowledgement for a vehicle

Batch no.: Number uniquely identifying an acknowledgement file

St: Status (Unprocessed, Exceptions or On-hold)

Text: Not used

Note:The Text field is shown for Unprocessed or Held records only.

Reason code: Exception code indicating why the record failed in the VSB update

Note: The Reason code field is shown for Exceptions records only.

Check: A tick character Tick3.gif indicates the inclusion of an acknowledgement in the subsequent action (VSB Update, Hold, or Clear).

Tip: All acknowledgements are included in the action by default, but can be toggled in/out by either a left-double-click or using the Select acknowledgement option from the right-click context menu.

GRID RIGHT-CLICK MENU:

Select acknowledgement: Ticks the line's check column (or removes the tick if the column is already ticked) to include/exclude the acknowledgement record in any subsequent action (VSB Update, Hold, or Clear)

View acknowledgement: Displays a Vehicle Order Acknowledgement Details form, listing the file's contents, record by record, with the option to print the file

Attach to stock record: Displays an Attach order to stock record form, enabling you to link an acknowledgement record to an existing stock record if the link has not been formed automatically

Note: Strict validation rules govern the vehicles to which an acknowledgement can be linked, so use Attach to stock record with caution.

View exception detail: Displays a list of the acknowledgement record's exception details, including its identification code and one-line summary, for example Vehicle primary build failed (this option is available only when Exceptions records are displayed)

Vehicle details

Note: This group box contains additional information relating to the selected grid line.

Vehicle: Vehicle number

Chassis: Vehicle chassis identification number

Model: Vehicle type

Progress

Indicates the progress of an operation

PUSH BUTTONS:

View: Displays the raw data in the acknowledgements file, with the option to print it

Note: The View button is intended for use primarily by those familiar with the structure of the data being exchanged.

Load: Reads the acknowledgements File, populating the Acknowledgements grid with unprocessed acknowledgement records (indicated by the Unprocessed option button being selected)

Tip: To pick from a list of raw data files, click the File box's Ellipsis button [...] or select File > Retrieve Acknowledgements from the menu bar.

Hold: Moves Unprocessed acknowledgements whose lines are ticked to the On-hold list, preventing them from updating VSB

Update: Updates Vehicle Stock Books (VSB) with acknowledgement records represented by selected (ticked) lines in the grid

Clear: Removes acknowledgements whose lines are selected from whichever list you are viewing

Note: Cleared acknowledgements cannot subsequently be actioned.

Related Topics:

Vehicle Order Acknowledgement Actions

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