The Live or Test delete request option is a part of the internet end of year returns system, the Live or Test submission request option will only appear on the PR INTERNET EOY RETURNS menu if you are a priority 8+ user.
The test delete option will appear on the PR INTERNET EOY RETURNS menu only if not in the first seven weeks or two months or last tax period of the PAYE year, the live delete option will otherwise be shown on the PR INTERNET EOY RETURNS menu.
The main function of the Live or Test delete request option is to complete the deletion of messages on the Government Gateway following an earlier successful submission and failure to delete the messages due to a time out being reached.
This option is not required if you are using an agent to submit your PAYE data.
To access Live or Test delete request:-
The Payroll Password form is displayed.
Enter your payroll password.
The PAYROLL menu is displayed.
Select the Reports & enquiries option.
The PR REPORTS AND ENQUIRIES menu is displayed.
Select the Year-end reports menu option.
The PAYROLL YEAR-END REPORTS menu is displayed.
Select the Internet options option.
The PR INTERNET EOY RETURN menu is displayed.
Select the Live delete request option for a live deletion or select the Test delete request option for a test deletion.
The Live or Test delete request form is displayed.
If you are using a Windows PC (instead of the Kerridge server) based version of the Stunnel product in order to use 128 bit encyption Secure Socket layer between your Stunnel location and the Government Gateway you should first determine the IP address of the PC that has the running Stunnel. Use from the DOS command prompt the ipconfig command if you are unsure of your current PC IP address, note, it is possible your IP address is different each time you switch on your PC and access the Kerridge payroll system.
The Live or Test delete request form is displayed when the Live or Test delete request option is selected from the PR INTERNET EOY RETURNS menu.
Live deletions are not allowed for defined test companies, attempting this shows an error message Live generation of delete requests not allowed for test companies.
A table of each unique tax year and PAYE office/reference is shown with other details:-
Tax year: The tax year to be processed, for example for the 2005-2006 PAYE year the tax year is 2005.
Sequence: The file sequence, 0 is the initial submission for the PAYE reference in the PAYE year, 1 is the 1st amended submission, 2 is the 2nd amended submission etc.
Accessible: Set to Y if you have enabled access to all payroll types for the current PAYE reference being processed.
Timed out: Set to Y if the payroll type has status of D - Delete timed out otherwise set to N.
Selected: Set to Y if the access status is Y and the Timed out status is Y for all payroll types in the current payroll reference for the current PAYE year.
The tax year to be processed is based on the tax year for the current payroll type, any different tax years detected, for example, due to payroll company that has ceased trading or been sold off are prompted with the message:-
Companies detected without the internet option set up are warned about with the following message:-
Error: EOY return via internet flag not set, company CC
Such companies require the set up of internet end of year submission and should be reported to the software support department.
Once the payroll types have been selected click OK, a delete request message is generated using the information stored in the internet parameters for the PAYE reference. If the request has been generated successfully you are advised with the message Delete request generated successfully and may continue otherwise you are advised with the message Delete request generation failed and prevented from continuing.
You are next prompted for the location of the Stunnel product used to achieve a Secure Socket Layer with 128 bit encryption between your Stunnel location and the Government Gateway, this will default to the last used location for the current PAYE reference and current PAYE year, you should at this point either enter localhost or the server IP address if the Stunnel has been installed on the payroll server or enter the IP address of the PC where Stunnel is installed and operating in the ###.###.###.### format.
Select OK once the Stunnel address has been entered.The status of each transmission is shown on the message line of the screen as it progresses through the various stages listed below. Delete requests show a count down timer so you know how long it is before the next message is sent. A % remaining indicator and graphic bar are shown as each message is sent.
A typical delete request process is as follows:-
Client-----------------------------------------------Gateway
Step 1 Delete Request -------------------------------->
<---------------------Delete Acknowledgement Step 2
Step 3 Delete Request -------------------------------->
<-----------------------Submission Response Step 4
Delete Request
This is a message sent from your server to the Government gateway requesting you delete the messages relating to your submission request. A delete request message is sent after the minimum required time. This is quoted in the earlier submission response subject to a 30 second minimum requested by HMRC. The polling time is incremented by 200% until successful or timed out due to a failure to detect a delete response from the Government gateway. The total time out interval is currently set on the internet parameters as 300 seconds.
Delete Acknowledgement
This message is sent back from the Government gateway to your server advising they have received your delete request but not yet processed the submission.
Delete Response
This message is sent back from the Government gateway to your server advising they have now processed your delete request and all messages relating to your submission request have been deleted.
If the transmission has been successful you are advised with the message Submission request (type) successfully sent and processed, tax reference OOO/RRRRRRRRRRRR where OOO is the tax office number and RRRRRRRRRRRR is the tax reference.
If there has been a data problem you are advised with the message Submission request (type) failed due to invalid data, tax reference 000/RRRRRRRRRRRR. Check the data and resubmit the return where OOO is the tax office number and RRRRRRRRRRRR is the tax reference. In this case, see the error report sent to your selected printer.
If the submission has exceeded the maximum poll time whilst sending a delete request you are advised with a message Submission timed out while sending a delete request, tax reference OOO/RRRRRRRRRRRR. Continue processing via delete request option where OOO is the tax office number and RRRRRRRRRRRR is the tax reference.
The status of the payroll types will in this case be updated to D = Delete timed out. You should shortly afterwards use the Live delete request or Test delete request option on the PR INTERNET EOY RETURNS menu.A P35 listing and a log file showing the transmission status are printed following the transmission. Check the log file refers to a LIVE transmission and that it shows a successful transmission with the message End of year return successfully sent and processed if that is what you believe you have just performed. This print out should be kept as evidence that you have carried out the transmission since it also contains the unique document identifier for your transmission.
When a test transmission is run you are prompted on screen so you are aware that a LIVE transmission has not been run.
YOU HAVE JUST RUN A TEST TRANSMISSION - THIS IS NOT A LIVE TRANSMISSION.
Your next step in the internet payroll process assuming an earlier successful submission is to use the Year-end reports menu, Internet options menu option called Log files to view on screen the communication log and P35 or P14 parts that have been transmitted and earlier printed.
