This option only appears on the menu if an error occurs when the dealer order is received, in which case a text file is created. This option allows you to view the errors in the text file.
Note: If an error occurs, it is recommended that you contact the dealer in the first instance to confirm which lines were ordered.
This form is displayed when you click Point-of-Sales > Customer orders > Errors with customer orders.
If an error occurs when a dealer order file is received by the warehouse, a text file is created containing a list of the order file errors:
Push Buttons:
Delete log file: This button removes the error log file created when there are errors with the data received dealer order file process.
Exit: Return to the Customer orders menu.
Help: Display this help file in a Web browser.
Example Error Messages
Line count difference
Quantity count difference
Unable to write header record
Unable to write line record
Unable to delete header record after creation errors
Unable to delete line record after creation errors
Xfer OK BUT: Moving of source file failed.
Xfer OK BUT: Deleting of source file failed
Xfer OK BUT: Renaming of source file failed