The Inter Department Communication (IDC) WIP detail displays a summary of the WIP associated with the IDC request and also enables the maintenance of the request status, priority and messages.
What do you want to do?
This form is displayed when you click Point-of -Sale > Point-of-Sale > Links > Inter Department Communication > Double click a request line.
Menu Bar and Toolbar:
| Menu bar | Toolbar | Action |
|---|---|---|
| File > Exit |  |
Exit the Inter Department Communication WIP Details function. |
| File > Save |  |
Save an Inter Department Communication request following the maintenance of the status, priority or message. |
| File > Delete |  |
Delete an Inter Department Communication request. |
| Edit > Messages |  |
Create message containing information relevant to the Inter Department Communication request. |
| Help > Help |  |
Displays this Inter Department Communication WIP Details Help topic in a web browser. |
Request details Area:
WIP: Displays the WIP number associated to the request.
Department: Displays the department associated with the request.
Account: Displays the sales ledger account code from the WIP.
Customer: Displays the name of the customer linked to the WIP.
Registration: Displays the registration number of the vehicle associated to the WIP.
Chassis: Displays the chassis number of the vehicle associated to the WIP.
Operator: Displays the ID code of the operator who created the request.
Date: Displays the creation date of the request.
Time: Displays the creation time of the request.
Details Area:
Status: Enter or select the required new status of the request.
Priority: Enter or select the required new priority of the request.
Department: Enter or select the department associated with the request.
Note: The display / maintenance of the Department is controlled in relation the requests status.
Labour Area:
This area displays a list of all of the labour / menu items recorded within the requests associated WIP and shows the following information for every WIP labour / menu line.
RTS code: Displays the RTS / Menu code of the WIP line transaction.
Labour description: Displays the description of the RTS / Menu WIP line transaction.
Booked date: Displays the date the RTS / Menu WIP line transaction was book in.
Parts Area:
This area displays a list of all of the part items recorded within the requests associated WIP and shows the following information for every WIP part line.
Part: Displays the part number from the WIP line.
Description: Displays the description of the part.
Quantity: Displays the request part required quantity.
Free stock Displays the available free stock of the part.
Supply Indicates that the part has been supplied.
Delivery date Displays the required delivery date for the part.
To change the status of a request:
Click the Drop Down 
button located next to the Status entry field to display a list of the available request stati.
Clicking a status from the displayed list populates the Inter Department Communication WIP Details form's status entry field.
To change the request priority:
Click the Drop Down button located next to the priority entry field to display a list of the available priorities.
Clicking a priority from the displayed list populates the Inter Department Communication WIP Details form's priority entry field.
Note: If the associated WIP contains VHC the priority is automatically set to VHC priority and can not be changed using this function.
To change the department:
Click the Drop Down button located next to the Department entry field to display a list of the available Departments.
Clicking a department from the displayed list populates the Inter Department Communication WIP Details form's department entry field.
Note: The display / maintenance of the Department is controlled in relation the requests status.
To delete an Inter Department Communication request:
Clicking the Delete toolbar button removes the request from the IDC system.
To save a maintained Inter Department Communication request:
Clicking the Save toolbar button saves the IDC request.