When you update VSB with vehicle order acknowledgements, exceptions may be raised. You should review them daily to fix them and identify recurring problems.
To review exceptions:
Tip: If you do not yet have the Vehicle Order Acknowledgements form displayed, follow the checking for new order acknowledgements procedure. During that process you set the applicable VS company and dealership, and you load the required acknowledgement file(s).
Select View > exceptions from the Vehicle Order Acknowledgements form's menu bar or select the Exceptions radio button.
The grid repopulates with those records that failed in the VSB update, the Reason code column indicating why the exception occurred.
To examine an exception record in more detail, select View exception detail from the line's right-click menu.
A list of the acknowledgement record's exception details, including its identification code and one-line summary, is displayed.
If, on the other hand, Autoline finds no exceptions, an Information dialog displays the following message:
INFO: There are no exceptions to report !!