If there is a problem between a Dialogys PC (personal computer), and the DMS, get everyone to log off if they are using a Dialogys PC that is integrated to that particular Point-of-Sale company. Stop the daemon and run it in Foreground. A message detailing the problem is displayed. (Panic numbers should be taken down if you need to contact Support.) Once the daemon is started, users can log on again. Similarly, if the daemon crashes, everyone on a Dialogys PC connected to that Point-of-Sale company must log out until the daemon is re-started.
The following error messages may be displayed:
Dialogys daemons not running:
This message may be displayed on the RENAULT P@rts Daemon Monitor/Notification Form. Start the daemons.
Daemon parameters not found:
Only on advice from MS Support, ensure that the daemon parameters are properly set up in MS UTILITIES.
