Vehicle health check (also referred to as VHC) is a Point-of-Sale operation that helps to identify faults on a vehicle that may result in extra work that a dealer could carry out now or in the future. To facilitate this a Vehicle health check is completed by a member of the dealership staff (for example: a technician) and recorded prior to entry onto a Point-of-Sale WIP. Each check can be made specific to a franchise, or a number of franchises. To personalise the Vehicle health check to a franchise the Vehicle health check levels file is used.
If changes to the VHC form are required, including descriptions, default follow-up days, and so on, this might require you to add, amend, or delete a Vehicle health check level record. The Franchise Data menu option Vehicle health check levels enables you to facilitate these changes from a form.
What do you want to do?
This form is displayed when you click Franchise Data > Miscellaneous Options > Vehicle health check levels.
Franchise code: The field enables you to select a Franchise code by means of the ellipsis button
Condition code: The field Condition code is selected from the ellipsis button
Details tab: The Details tab contains Description and Default follow-up days, populated from the Franchise code and Conditions codes selected.
Condition codes for current franchise: This grid displays up to three records for each franchise and has four headings Franchise, Condition Code, Description and default follow-up days.
Tip: When you select the Amend option both the Description and Default follow-up days fields become editable and can be changed or personalised to the Manufacturer's or Dealer's own specification, but only three descriptions will be displayed in Point-of-Sale.
Note: The Default follow-up days also creates a deferred date when using Vehicle Health Check from Point-of-Sale.
To add a Vehicle health check level record:
Click Franchise Data > Miscellaneous Options > Vehicle health check levels.
The Vehicle health check state levels form is displayed.
Click the Create button.
The list of available franchises is displayed.
Select the Franchise required.
Note: Blank can be used if franchise specific records are not found, although this is not recommended..
Click Description and enter text. Click Follow up days and enter a value and click Create.
The Condition codes for current franchise grid is populated with the new record.
If a Vehicle health check description changes or needs to be updated you can amend the record without the need to delete it.
To amend a Vehicle health check level record:
Click Franchise Data > Miscellaneous Options > Vehicle health check levels.
The Vehicle health check state levels form is displayed.
Click the franchise code button ellipsis button 
A list of current franchises that have existing records is displayed.
Select the franchise you want to amend.
The Condition codes for current franchise grid is populated.
Select the record, click the amend button. Update and save the record as required.
The Record is updated.
A record may need to be deleted if a franchise letter changes.
To delete a Vehicle health check level record:
Click Franchise Data > Miscellaneous Options > Vehicle health check levels.
The Vehicle health check state levels form is displayed.
Click the franchise code button
A list of current franchises that have existing records is displayed.
Select the franchise you want to delete. Click the Delete button and confirm delete to remove the record.
The record is deleted from the vehicle health check levels file.
