This form is a standard Grid/Column editor. The Campaign headers form enables the maintenance of the campaign header database records using Autoline's standard record maintenance facility.
Warning: Autoline's data maintenance function should only be used by high level and knowledgeable users.
This form is displayed when you click
Manufacturer systems (Module) and MB. Mercedes-Benz (Company)
> Menu - Service
> Menu - Service campaigns
> New service campaigns module
> Settings toolbar button
> Direct database access - Campaigns
Fields:
Campaign ID: System generated unique campaign identifier.
Factory: Factory code sent from the Manufacturer.
Department: Department requesting the campaign (KD or Service), sent from the Manufacturer.
Code word: Unique number sent from the Manufacturer.
Territory: Territory code sent from the Manufacturer.
Campaign number: Campaign number sent from the Manufacturer.
Valid from: Indicates the date from which the campaign is active.
Valid until: Indicates the date when this campaign ends.
Campaign id:
0 Campaign without warranty
1 Action by next visit, customer notification not required
2 Recall by dealer. Letters are sent from the dealer
3 Recall by manufacturer. Letters are sent from the manufacturer
N Add-on to an already announced service campaign
Package number: Number of the menu, part or labour line used in the campaign.
Maximum time needed: Indicates the maximum allowed work time, if warranty can be claimed.
Maximum parts: Indicates the maximum number of parts allowed in case warranty is claimed.
Maximum sundries: Indicates the maximum number of incidental charges.
Warranty / Goodwill: Indicates if this is a Warranty (Yes) or a Goodwill (No) campaign.
Description: Description of the campaign.
Owner: Indicates the owner of the campaign.
On behalf of: Indicates the CRM department codes (cost centres). This can differ per selected company.
Contact type: Defined the contact made with the customer.
Creation date camp: Indicates the date the campaign was created.
Last update camp: Indicates the date the campaign was last updated.
Dealer campaign: Defines if the campaign is a dealer campaign.
Receiver letter:
1 Driver/Aftersales/Sales
2 Driver/Sales/AfterSales
3 AfterSales/Driver/Sales
4 AfterSales/Sales/Driver
5 Sales/Drive/Aftersales
6 Sales/Afresales/Driver
Open/Close: Indicates that the campaign is Open or Closed.
Manufacturer code: Indicates the manufacturer (MB = Mercedes-Benz) of this campaign.
Campaign mk Compy: Defines the CRM company.
Show in Point of Sal: Indicates that a check is to carried out on this service campaign when a vehicle is loaded in Point of Sale.
Close campaign: Indicates that the campaign is closed.
Warranty code: Indicates the warranty code.
TGA code: Indicates the TGA Code for the Damage Code.