See also: Menu Bar And Toolbar Definition
Before you can use the warranty interface, you must set up among other things the VEGA Retail parameters.
This form is displayed when you click Manufacturer systems (Module) and MB. Mercedes-Benz (Company) > Menu - Utilities > Mercedes-Benz parameters and you browse to Service > + Vega-Retail > [no. Company name] on the Project parameters browser. It defines the warranty interface parameters.
Tabs:
Fields:
POS company: Enter the Company number for the VEGA-Retail parameter record.
Seag or Vega: Select if the warranty interface is done via SEAG or VEGA.
S SEAG: Uses the output file layout P14.
V VEGA Retail: Uses the output file layout I01.
Transmission directory: Enter the target directory of the warranty claim file.
Transmission file Seag/Vega: Enter the name of the warranty claim file.
Receiving directory: Enter the source directory of the warranty refund file.
Receiving file number: Enter the name of the IO2-credit file.
Note: The Receiving file number is only necessary when using the Vega interface.
ISO Currency code: Enter the currency code that is stored in claim file (independent from accounting).
Tip: This currency code should also match the currency code of the EVA client, when using the EVA interface.
Country code: Enter the official country / mandate code that is stored in the claim file.
Dealer code: Enter the official dealer number with check digit that is stored in the claim file.
Tip: The Dealer code is used for every interaction with EVA. You can store two possible Dealer codes in Autoline via the General I tab and General III tab of the VEGA - Retail parameters. The number of Dealer codes returned by EVA can be greater then two.
Internal claim number: Enter the unique number of a claim in the Vega system.
Which claim number: Select how the claim number is determined.
F Use the invoice number as claim number
I Use internal claim number as claim number
W Use WIP number as claim number
Transmission claim number: Contains the last used claim number that is transmitted to Seag or Vega. Only applicable when using internal claim sequence numbers.
Transmission year Seag: The year of the last transmission made to Seag. This field is maintained by the system.
Transmission month Seag: The month of the last transmission made to Seag. This field is maintained by the system.
Transmission number Seag: The sequence number of the last transmission made to Seag. Normally there are up to a maximum of nine transmissions made to Seag per month. This field is maintained by the system.
Transmission type: Select the type of transmission as stored in the Seag interface file.
1 Floppy
6 FTP
Service contract number from: Select how to determine the source of the service contract number.
1 Service contract no.
2 Maintenance reference
Fields:
Vega after invoicing : Type Y (yes) to indicate that the VEGA Retail form is directly opened after invoicing with an actual claim. Otherwise, type N (no).
Number of damage keys (SEAG): Enter the maximum number of damage keys per warranty claim for claiming to Seag (P14).
Default format transmission document: Enter the format of the print that is automatically printed when transmitting claims to Seag/Vega (Datentragerbegleitschein).
2nd language & format: Enter the second language (number of the Autoline system setup) and the concerning format of the print that is automatically printed when transmitting claims to Seag/Vega in this chosen language (Datentragerbegleitschein).
Authorised company selection: Type up to five separate POS companies for which the current POS company is authorised to do the warranty administration for. You can use the wildcard asterisk (**), to select all companies.
Authorised company selection: An additional five POS companies for which the current POS company is authorised to do the warranty administration for.
Transmission days after repair date: Enter the allowed claiming period in days (repair date - submission date) after which period the system gives a warning.
Claim repair date mode: Select which date is taken as the repair date.
I Date in of the vehicle
Note: If Date in of the vehicle is not filled, the WIP creation date is taken as the repair date.
O Date out of the vehicle
Note: If Date out of the vehicle is not filled, the WIP creation date is taken as the repair date.
F Invoice date of the claim
C WIP creation date
L Date last clocking
K Check-in date
Note: If Check-in date is selected, the first check-in date found in file X1.MS.logch for the vehicle, is used as the Claim Repair date when creating a claim.
D Delivery date: The option Delivery date is only displayed if:
The nation is set to GERMANY
The CSRM product CS-DE-DEDELDATE is installed
The file DE.CS.deldt exists
Note: If Delivery date is selected, the delivery date for claims is used instead of the invoice date with the effect that the date of the second claim can be set to an earlier date in POS than the first claim. The date / mileage check is not rejecting the claim.
Note: If Date in or Date out of the vehicle are not filled, the WIP creation date is taken as the repair date.
Labour rate credits: The standard warranty labour rate that is reimbursed. Before creating the claim in Vega Retail a warning is displayed that the labour line is invoiced with the another rate. At manually entering of labour credits, this rate is used as default of the expected reimbursed amount of labour.
Vat percentage credits: VAT rate of reimbursed values. At manually entering of the credit note amount, this percentage is used as default of the reimbursed amount without VAT.
Warranty types NOT used: Enter the Warranty types that are not used by the current POS company.
Transmit Euro : Type Y (yes) to set the EURO flag in the Seag claim file. Otherwise type N (no).
Transmit currency: Enter the nominal ledger currency code, other than the base currency, in which the amounts are transmitted. The exchange rate is taken from this entered currency.
Tip: This is useful if one particular currency has different codes in Seag/Vega and Autoline.
Screen before invoicing: Type Y (yes) to display a message, prior to claim creation and after invoicing, with the Repair date, Registration date and Warranty expire date as well as warnings if labour rates, labour codes and part numbers are not official of MB. Otherwise type N (no).
Labour time units: Select 1 if labour times are in hours or 2 if the labour times are in AW. This flag is stored in the Vega claim file.
1 In hours
2 In AW
Up to 5 VOR disctypes: Enter the discount types for rush ordered parts.
Print manager trigger: Determines the Print manager trigger to be used to print details of a claim.
Lines per page Determines the number of liner per page to be printed.
Warranty payment codes for WIP recalculation: Enter up to 36 Warranty payment codes for which the parts lines on the WIP must be recalculated when changing the account on the WIP.
Fields:
Claim deletion priority: Enter the minimum priority needed to be able to mark claims as deleted.
Reset claim status priority: Enter the minimum the priority needed to be able to reset the status of a claim.
Allow received credit postings : Enter if users can make postings.
Y Allow postings
N Prohibit postings
X Display postings
1 Allow postings from user priority ‘1’
2 Allow postings from user priority ‘2’
3 Allow postings from user priority ‘3’
4 Allow postings from user priority ‘4’
5 Allow postings from user priority ‘5’
6 Allow postings from user priority ‘6’
7 Allow postings from user priority ‘7’
8 Allow postings from user priority ‘8’
9 Allow postings from user priority ‘9’
Negative reimbursement: Enter if users can enter negative credit amounts.
Y Allow negative reimbursements
N Prohibit negative reimbursements
X Display negative reimbursements
2 Allow and Use price<2> of the stock file
3 Allow and Use price<3> of the stock file
Show expected reimbursement: Determines that claimed amounts can be displayed.
Release per claim : Determines that claims are to be release on a single basis.
Warning if labour rate is different: Enables the display of a message before the claim is created when the labour rate is not correct.
Partcode handling: Enter the part which is used to invoice the handling charges.
Warning: The entered part must exist in the stock file.
Generate handling charges: Select if handling charges need to be generated.
Y Generate handling charges: The handling charges in the lower-left conner of the EVA Claim Validation form are selected by default.
N Do not generate handling charges: The handling charges are not generated.
Q Ask if handling charges are to be generated: The handling charges in the lower-left conner of the EVA Claim Validation form need to be selected manually. When the handling charges are not selected, a warning is displayed when the user clicks the Actions > Create invoice menu bar command on the EVA Claim Validation form.
Use claim locking: Determines if claims are to be locked.
Y Use claim locking
N Do not use claim locking
W Give a warning if the claim is locked
When using MLI discount codes
MLI not used
1 Only on warranty accounts
2 Only on service contracts
3 On both warranty accounts and service contracts
Claims sent directly to GLC: Tick to indicate that claims are send directly to GLC, when creating an IO1 file and the DMS system has uploaded an IMS price file. The VLP prices of the master price file are taken for submission.
Agreed labour-rate: Enter the agreed labour rate that is used to submit the labour amounts, when Claims sent directly to GLC is ticked.
GLC currency pricefile: Enter the GLC currency used in the price file.
Fields:
Note: Up to 10 different stationary formats / reports can be defined.
Format: Determines the stationary formats that are used within warranty.
Description: Display of the short names of the formats which appears in the selection form.
Reports: Determines the reports that can be processed from within warranty.
Fields:
Servus file-name: Enter the output file name, when sending Servus contracts.
Servus accountno: Enter the Sales Ledger account number used for Servus claims.
Servus Tx claimnumber: Contains the last used claim number that is transmitted to Servus. For Servus contracts you can use a different range of claim numbers. When using R&M claims (warranty type is R) this range of numbers is also used.
Note: Only when the parameter field Servus which claimno is set to I.
Servus which claimno: Determines how the claimnumber is generated.
F: Use the invoice number as claim number
I: Use internal claim number as claim number
W: Use WIP number as claim number
Servus Tx year: The year of the last transmission made to Servus. This field is maintained by the system.
Servus Tx month: The month of the last transmission made to Servus. This field is maintained by the system.
Servus Tx number: The sequence number of the last transmission made to Servus. This field is maintained by the system.
Servus damage key: Enter the damage key used for Servus claims.
Servus TGA: Enter the TGA type of a Servus claim.
Servus repair type: Enter the repair type of a Servus claim.
Servus Austria (Y): Tick to indicate that Servus version Austria is used. This value is defaulted to Y (yes).
Sirius is created to process more warranty types. An example of a Sirius warranty type is a Charterway claim or a Maintenance and Repair contract. In The Netherlands for example has a Maintenance and Repair contract claim to be sent to the importer instead of the Mercedes-Benz. This because the contract is concluded by the owner of the vehicle and the importer.
Fields:
Default account SERVUS: Enter the Sales Ledger account number used for Servus claims.
Claim numbering: The first field determines how the claimnumber is generated.
F: Use the invoice number as claim number
I: Use internal claim number as claim number
W: Use WIP number as claim number
The second field, contains the last used claim number that is transmitted to Servus. For Servus contracts you can use a different range of claim numbers. When using R&M claims (warranty type is R) this range of numbers is also used.
Damage key: Enter the damage key used for Servus claims.
TGA: The first character Enter the TGA type and the second character Enter the repair type of a Servus claim.
CN: Tick to indicate that if available the credit note of the WIP is transmitted.
Note: You can enter up to 5 different Other Sirius / Chaterway types
Types and description: Determines the warranty type and description.
Int. numbering: Contains the last used internal claim number that is transmitted.
Claim numbering: The first field determines how the claimnumber is generated.
F: Use the invoice number as claim number
I: Use internal claim number as claim number
W: Use WIP number as claim number
The second field, contains the last used claim number that is transmitted.
R: Tick to indicate that reimbursement for the claim is expected.
S: Tick to indicate that this claim type is a Sirius type.
Damage key: Enter the damage key used for the claims.
TGA: The first character Enter the TGA type and the second character Enter the repair type of a claim.
CN: Tick to indicate that if available the credit note of the WIP is transmitted.
Note: Up to 10 sales ledger accounts can be associated with the warranty type.
SL-account: Enter the mapping between the Sales Ledger account number used for the claims and the corresponding claim type.
Warranty type: Enter mapping between the warranty type and the sales ledger account.
Charterway type(s): Enter claim types for which the service contract (Charterway) and warranty documents are combined in one claim to transmit.
Sirius version: Tick to indicate that you use the Sirius program.
Vega archive parameters:
Start value for internal claim numbers: Enter the start value for the number range of the VEGA claim.
Days: Enter the number of days after which a claim is archived, when the status is changed to settled or written-off.
Type and description: You can enter up to five different service contracts.
Start value: Enter the start value for the number range of the service contracts.
Days: Enter the number of days after a claim is archived when it is set to status settled or written-off.
Note: If all parameter fields Days for one company are set to the value 0, claims with status settled or written-off are not archived.
Note: The EVA Online parameters have been moved to Eva online parameters
Fields:
Warranty return card serial number: Enter the starting number of the Warranty return card for this POS company. This is maintained by the system and issued if a warranty return card is printed for a part. The sequence of Serial numbers starts with default 0.
Note: The Warranty return card is printed to the printer selected in the Mercedes-Benz Warranty menu.
Warranty return card format: Enter the format stationary used for printing the warranty returns card.
Note: If no format is entered, the default format MS/MB is used for printing.
VEGA allows a differentiation of labour rates for warranty and service contracts depending on the kind of operation. To handle different labour rates for different kinds of labour, VEGA expects a dealer management system to transfer a so called price group in every individual labour line on a warranty claim. Currently, warranty labour rate differentiation is not in use in Autoline markets. In the context of the SiVeCo introduction in the Netherlands, dealers will have to submit different labour rates for different operation kinds to VEGA, in particular for service contract related operations. Dealers will submit with different labour depending on the dealer/dealer group and the kind of operation (for example; body repair, tires). In order to handle these different labour-rates, there has been created a mapping table where depending on the account, the labour operations and/or the vehicle type out of the baumuster, the correct price-group can be determined.
Note: When NO mapping is found (yet), the system will generate automatically a mapping as default that will contain the first line with the warranty price group = 01
Grid:
The first line can NOT be edited and is standard generated to be the default telling that for all labour-rate codes, for all accounts, for all rts-codes, for all book- family and type-codes the default price group will be set to 01.
Labour-rate-code: Enter the labour type code as found in the labour-wip-line.
Account number: Enter the point-of-sale account number.
Rts-code: Enter the labour-rtscode on the labour-wip-line.
Book: Enter is the book retrieved from the baumuster.
Family: Enter the family-group as retrieved from the baumuster.
Typ-code: Enter the type-code retrieved from the baumuster.
Note: This price-group mapping is expected to be in a excel-csv format.
Grid Shortcut Menu:
Insert new line: Inserts a gridline on which a new record can be added.
Delete current line: Deletes the corresponding record from the file and refreshes the grid.
The parameter-program automatically takes care about the correct filename and location of the csv-mapping file. The location on the Autoline-server where this csv-file is supposed to be found is on the data-directory of the MS-MB files, the same directory where the vega-parameters are located. The name of the csv-file is MB.MS.VegaPreisgruppeMapping-nn where nn = the point-of-sale company number.
Labour Pricegroup Map Tab Buttons:
Upload new csv-data from your PC: Allows the user to select and import a csv mapping file.
Download as csv-file to your PC: Allows the user to export a csv-mapping file to a local PC.
Two new parameters called Workshop factor for PV and CV are stored with the warranty parameters that are specific to each company. When a warranty payment code is entered that matches a letter in the new warranty codes parameter the time allowed is updated using the following algorithm.
Allowed time= Round((Allowed time /12)*workshop factor)
Note: It is assumed the uplifts available using the job groups are not required for the NDL system and therefore shall not be set up. The workshop factor as described in this document is the only value used to uplift the allowed time. The current job group table shall not be completed with uplifts (these do not allow for a different uplift factor for PV and CV).
PBS= Performance based TBS = Time based
When a line is switched to TBS (PBS box is unchecked) the allowed time can be edited by the user no matter what the users priority is. The read only property of the allowed time field is set depending on the PBS check box. If the box is not checked the allowed time shall be editable. When the time allowed is being edited on TBS lines the validated time allowed is copied into the bonus time field.
The values entered by the user in the time allowed field must be multiples of 3 AW units. If any other value is entered a message shall appear indicating the value entered must be a multiple of 3 AW and the field can not be left before entering a proper value.
Fields
PV workshop factor: Workshop factor for allowed time calculation for private vehicles.
CV workshop factor: Workshop factor for allowed time calculation for commercial vehicles.
Warranty codes for workshop factor: Warranty codes which are linked to the workshop factor for allowed time calculation.
Note: You can define up to 10 different warranty codes.
Note: For NDL systems using the PERS reporting system the access to certain functions from the workshop launch control screen is disabled. .