(Contents)

EVA Online

EVA Online Form

This form is displayed when you click Manufacturer systems (Module) and MB. Mercedes-Benz (Company) > Menu - Utilities > Mercedes-Benz parameters and you browse to Service > + EVA online parameters > [no. Company name] on the Project parameters browser. It defines the settings for EVA online in Point-of-Sales.

Tabs:

Communication Tab

General Communication Settings:

URL (internet address of EVA log-in site): Enter the URL, that starts the EVA log-in site.

URL (internet-Address of EVA log-out site): Enter the URL, that starts the EVA log-out site. This is used from the EVA-Interface, to close the EVA session securely. If the URL is not known, it is possible to enter the log-in URL.

EVA client version: Enter the EVA client version of the EVA-Client, that is installed on the Client-PC. This version number is contained in the communication requests which are send to the EVA client.

HTTP protocol: Enter the version of the HTTP-protocol, that is used in the communication with the EVA-Client.

Report time-out after [n] seconds (general): Enter the number of seconds, that the EVA-Interface is waiting for an answer, after a request is sent to the EVA-Client.


TCP/IP Settings:

EVA and Kclient on same machine: Activate if the EVA-Client-software and the Kclient-software are installed and running on the same PC.

Enter the Port-number of the local host, which is used for communication. The correct IP-Address is entered automatically.

EVA-IP: Activate if the Kclient is communicating with the EVA-Client via a fixed IP-address.

Enter the Port-number of the local host, which is used for communication. The correct IP-Address is entered automatically.

IP and PORT from file: Only applicable, if EVA and Autoline are running in a CITRIX environment. If the EVA-Client is running in a CITRIX environment, an INI file is created on the client PC. The INI file contains an IP-address and a Port-number and is used by the EVA-Interface. The Windows environment variable is: %APPDATA%\eva\advancedsetting.ini

StarConnect Data Server:

External system ID: Select the Retailer system ID set-up in the StarConnect Data Server - [External System ID <-> Company Mapping] table for the selected Point of Sale company.

Note: The configuration of the Data server in Autoline allows 1 External system ID per module and company combination in Autoline. This means that all communication within one specific company uses the same connection to the Data server.

Functionality Tab

Fields:

Use EVA online warranty: Activate to use the EVA interface for the selected company.

Use EVA but submit warranty via I01-files: Select to use EVA but submit warranty via I01-files.

Show eskulab details: Activate to display the Tab Eskulab-Details in the Vehicle information form.

Use EVA in MB Service-Campaigns: Select to use EVA in the MB-Service-Campaigns.

Show campaign details: Activate to display the Tab Campaign-Details in the Vehicle information form.

EVA error code: Enter the error code that indicates a claim already exists in EVA.

Release claim priority: Enter the minimum release user priority to save a claim in EVA. This is only valid for claim release and not for saved claims.

Release print format: Enter the format for claim printing. If a format is entered, the user is requested to print the claim.

EVA-DSB interface: Select to activate/deactivate the EVA Digital Service Booklet Interface in POS.

Eskulab decisions for estimates: Select to activate the print estimate functionality based on eskulab decisions.

Default setting to use SL discounts: If selected, standard discounts remain valid. If not selected, NO discounts are included in the eskulab decision lines.

Eskulab estimates valid for wcodes(s): Enter the warranty code(s) for that an eskulab decision is considered.

Send registration no ? Select if the vehicle registration number needs to be included in the claim validation requests.

Show vehicle info: Show vehicle info at the moment the Action button is selected in POS.

Import handling charge from EVA: Select to import the handling charges from the EVA/VEGA xml file or leave blank in case the handling charges must be calculated by using the handling charges of Autoline. The handling charges are displayed in the lower-left conner of the EVA Claim Validation form. After invoicing the handling charges are available on the Cust/Veh. tab of the Vega Retail form and an additional part line for the handling charges is created on the WIP in Point-of-Sale. The handling charges are not generated in case of Charterway claims. Hence not displayed on the EVA Claim Validation form, when the WIP is invoiced to a SL account which is set up as the Charterway account. The Autoline handling charges are displayed when you click Manufacturer systems (Module) and MB. Mercedes-Benz (Company) > Menu - Service > Menu - Warranty SEAG/VEGA > Vega handling charges.

Note: Please set up the Generate handling charges parameter on the General III tab of the VEGA-Retail parameter as well.

Gala Functionality Tab

Fields:

EVA Gala 1 (RAR) interface activated: Select the communication type to activate the EVA RAR (Reorganisation Altteile Rueckfuehring) interface in Point of Sale.

Gala auto check on printing: Select when parts should be checked.

Gala warning check: Select when the user should be warned, if the GALA request for parts is needed.

Gala auto check on warranty-codes: Enter the warranty codes for which to automatically enable the options to check a return part in EVA.

Gala auto check parts-statuses: Enter the parts order statuses for which a GALA check should be done.

Gala default storage location: Enter the default location where return parts are stored.

GKL document format: If applicable, a GKL (Garantie/Kunanz-Lagerbeleg) receipt may be printed together with the requisition or a picking slip. Enter the format which is used to print the details.

User priority for second GALA request: Enter the user priority to allow a second or third request on the same part.

Service Contract Details Tab

Field:

Update Service contract information: Select if the service contract information delivered by EVA from the Customer and Vehicle Information form needs to be updated in the CRM vehicle record.

Note: Please set up the One data screen in Point of Sale parameters as well.

Map the EVA Service contract type against 1 of the 5 Autoline Service contract types Grid:

EVA Service code: Enter the EVA Service code, that should be mapped to the Autoline contract type concerned.

Autoline contract type: Select one of the Autoline contract types, that should be mapped to the Eva service code concerned. These contract types are automatically created and stored in the Main Tables with the table name called EVASERVICE. The following contract types are supported in Autoline.