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Submitting New Claims

Note: This help system contains standard information, some of which might not apply to your franchise. Click the Help button on the relevant forms or menus to see any existing help file specific to your Autoline configuration for that form or menu. Alternatively, a help file may exist in the Warranty Table of Contents specific to your manufacturer.

When you have completed claims in Point of Sale, you must submit them.

To submit claims:

  1. From the Operations Menu, select the warranty claims menu option.

    The CLAIMS MENU is displayed.

  2. Select the Submissions option.

    The Submissions form is displayed.

    Tip: You can exclude claims from the submission by double clicking on Held? in the appropriate column or row.

  3. Click the (submit files) button on the toolbar.

    Files are transferred from your Autoline system.

Related topics:

Claim Register

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