To display a claim header:
From the Autoline Ford Operations menu select the Warranty menu (v2) option.
The Ford GWE Claims menu is displayed.
Select the Claim payments menu option.
The Service and Repair Payments menu is displayed.
Select the Service and repair payments option.
If there is more than one Point-of-Sale company on your Autoline system, a menu displays a list of them, in which case you must select the required Point-of-Sale company.
The Ford GWE Claim Payments form is displayed.
Note: In the event of non-valid accounts existing, a list of non-valid accounts is displayed instead of the Ford GWE Claim Payments form, so that you can rectify them before Autoline posts them.
Select Tools > Search from the menu bar or click the Search toolbar button 
.
The Credit Search form is displayed.
Enter your Search criteria and click Search.
A list of credit notes is displayed.
Select a credit note row in the Search results grid and click OK.
You are returned to the Ford GWE Claim Payments form populated with details of the selected credit note.
Select the credit note Credit header values tab.
The credit note header values are displayed.
This tab is part of the Ford GWE Claim Payments form. It displays credit header details listed by element (labour, expenses, parts, non-franchise) including claimed amount, paid amount, and variance.
Element: Identifies a component of a claim, for example labour, expenses, parts, and non-franchise parts
Claimed: Amount claimed for the element line
Paid: Amount paid for the element line
Variance: Difference between Claimed and Paid
