To display a claim header:
From the Autoline Renault Operations menu select the PGCS menu option.
The PGCS Submissions menu is displayed.
Select the Claim payments menu option.
The Service and Repair Payments menu is displayed.
Select the Service and repair payments option and the required point-of-sale company.
The PGCS Claim Payments form is displayed.
Select Tools > Search from the menu bar or the Search button 
from the toolbar.
The Credit Search form is displayed.
Enter your Search criteria and click the Search button.
A list of credit notes is displayed.
Select a credit note line in the Search results grid and click OK.
You are returned to the PGCS Claim Payments form populated with details of the selected credit note.
Select the Credit header values tab.
The header values for the credit note are displayed.
This tab is part of the PGCS Claim Payments form. It displays credit header details listed by element (labour, parts, lubricants, menus) including claimed amount, paid amount, and variance.
Element: Identifies a component of a claim, for example labour or parts.
Claimed: Amount claimed for the element line.
Paid: Amount paid for the element line.
Variance: Difference between Claimed and Paid.