This report displays details of customer records where sales executives have terminated the contact chain.
To report on customer contacts terminated by Sales:
From the Autoline Main Menu, select the CRM option and the Company required.
The CRM Menu is displayed.
Select the Reports & Enquiries option.
The CRM Reports and Enquiries Menu is displayed.
Select the Contact Management Reports option.
The Contact Management Reports Menu is displayed.
Select the Contacts Terminated By Sales option.
The Contacts terminated by sales form is displayed.
Complete the form and click OK.
The report is compiled and output in the selected format
This form is displayed when you select the Contacts Terminated By Sales option from the Contact Management Reports Menu. It enables you to report on customer contacts terminated by Sales.
Output type: Select an output type for the report from one of the following:
Print: Prints the report to the currently selected printer
Display: Displays the report
HTML: Outputs the report to file in Hyper-Text Markup Language (HTML) format, to be viewed via the default browser
Note: The default setting for Output type is Display.
Number of previous days: Number of days prior to today to report on (maximum 99)
Location: Location to report on
PUSH BUTTONS:
OK: Outputs the report in the selected format
Cancel: Returns you to the Contact Management Reports Menu without printing or displaying the report
Help: Displays help on the current program
Schedule: Enables you to add this report to Timed operations through Configure schedule
Add to batch: Enables you to add this report to a batch of reports that can be run simultaneously either from the Batch Reports option in Report Generator or within Timed operations