Recovering Failed WIPs

See also Lines with Delete Errors in the System Log.

Should any software or system problem cause the Point-of-Sale module (or individual WIPs within this module) to fail, it may be possible to recover the failed WIPs from the Point-of-Sale shadow files. This program allows you to recover all WIPs or a specific WIP, and is normally run by a Timed Operation.

In order for a WIP to be recovered, it must meet the following criteria:

• The Status field in the log header file must be set to X.

• The Status field in the log header file must NOT be set to:

  • R: Recovered
  • r: Attempted to recover but an error occurred

• The Recovery possible field in the log header file must be set to Y. (When you create labour lines, they are written into shadow files (a mirror image of the WIP). It is at this point that the Recovery possible flag is set to Y. However, if the shadow files are full, an E-mail is sent to the Administrator, and the flag is not set.)

• The Posting date field in the log header file must be today's date.

To recover failed WIPs:

1. From the Rev.8 Master Menu, select the Point-of-sale option and Company you require.

   The POINT OF SALE menu is displayed.

2. Select the System maintenance option.

   The SO SYSTEM MAINTENANCE menu is displayed.

3. Select the Recover failed WIPS option.

   The Recover Failed WIPs form is displayed.

4. Do one of the following:

   1. To recover all failed WIPs, leave the All failed WIPs radio button selected.

   2. To recover a specific WIP, select the Specific WIP radio button and enter the WIP number.

5. Click the Recover button.

   You will get one of the following results:

   1. If WIPs are successfully recovered, the following message is displayed: [Number] WIPs recovered. Click OK. You are returned to the SO SYSTEM MAINTENANCE menu.

      Note: Any WIPs successfully recovered are now available within Point-of-Sale.

   2. If no WIPs are found to recover, the following message is displayed: No WIPs found.

   3. If the system is unable to recover failed WIPs or an error occurs, you may get one of the following messages:

      • Cannot recover this WIP
      • Unable to perform recovery, Module in use.
      • Error: Log header in use (XX.SO.loghd)
      • Error: Header record in use
      • Error: Recoverable flag not set
      • Error: Only todays failures can be processed
      • CHECK PARTS LOGFILE WIP [number] has delete errors! ki_status [number] trying to write loghd
      • Error: SO.loghd (file access error)

Recover Failed WIPs Form

The Recover failed WIPs form is displayed when you select the Recover failed WIPs option from the SO SYSTEM MAINTENANCE menu. From this form you can recover failed WIPs.

Select one of the following radio buttons:

• All failed WIPs: Select this option to recover every failed WIP. This option is selected by default.

• Specific WIP: Select this radio button to recover a specific Work-in-Progress record number.

WIP number: If you are recovering a specific WIP, enter the identifying WIP number.

Status:

If the system is unable to recover failed WIPs or an error occurs, a message is displayed in this group box to indicate the problem.

PUSH BUTTONS:

Exit: Returns you to the SO SYSTEM MAINTENANCE menu.

Help: Displays help on the current application using the default browser.

Recover: Recovers the failed WIP(s).

Related Topics:

Timed Operations