Note: This help system assumes that you are familiar with standard Point-of-Sale operations.
To create a claim, you must book parts and labour items associated with the claim to a Point-of-Sale (POS) WIP in the usual manner, and invoice the work to a warranty account.
There are a number of points that you must remember if you are creating a warranty job that relates to a paint claim:
You cannot claim for paint and materials. Instead use an inflated labour rate.
The parameters allow for only one special labour rate. You may not have a spare labour rate anyway. In any case you must amend the claim downloaded to DCS before it is finally transmitted.
In cases where a POS labour rate is available, the amendment is made by entering an S in the first field of Labour Hours. This multiplies the hours by the special rate, to arrive at the correct claim value (if not correct within DCS).
If you want separate Nominal Ledger (NL) analysis of Paint and Labour, you should continue to use your current rate. You should create two POS labour lines, only one of which will be flagged as the Major Item when creating the claim.
