General Motors Warranty

Contents

Introduction

Claim Creation and Submission Process

Set-up

Warranty Menu V1

Point of Sale

Paint Claims

Creating a Warranty Job

Claim Management

Creating Claims

Auto-Creating Claims

GM Warranty Form

Header Details

Parts Tab

Labour Tab

Details Tab

Manually Creating a Claim

Amending a Claim

Displaying a Claim

Deleting a Claim

Submitting Batches of Claims

Downloading Claims

Importing Claims into DCS

Notes on DCS Imports

Transmission Codes

Printing Unsubmitted Claims

Resetting a Batch of Claims

Purging Claims

GM Parameters and Controls

Claim Type Maintenance

Case Type Maintenance Form

Net Item Type Maintenance

Net Item Code Maintenance Form

Trouble Code Maintenance

Trouble Code Maintenance Form

Case Details

Case Details Form

Frequently Asked Questions (FAQ)

Glossary

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