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Deleting a Claim

Claims can be deleted individually from the Autoline system. Note that this does not affect the data on the DCS system. If a claim has been downloaded to the PC, you may also need to remove it from the DCS software.

To delete a claim:

  1. From the GENERAL MOTORS OPERATIONS menu, select the Warranty option.

    The Warranty Menu V1 menu is displayed.

  2. Select the Warranty option, and enter the Point-of-Sale (SO) company number if you are asked for it.

    The GM Warranty form is displayed with the Details tab active.

  3. Enter the Repair order number and press TAB.

    Tip: You can click the Ellipsis button Ellipsis.gif to search for the repair order.

    The claim details are displayed in the form grid.

  4. Select File > Delete from the drop-down menu or click the Delete Delete.gif button.

    The claim is deleted.

Related Topic:

Purging Claims

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