Claims can be deleted individually from the Autoline system. Note that this does not affect the data on the DCS system. If a claim has been downloaded to the PC, you may also need to remove it from the DCS software.
To delete a claim:
From the GENERAL MOTORS OPERATIONS menu, select the Warranty option.
The Warranty Menu V1 menu is displayed.
Select the Warranty option, and enter the Point-of-Sale (SO) company number if you are asked for it.
The GM Warranty form is displayed with the Details tab active.
Enter the Repair order number and press TAB.
Tip: You can click the Ellipsis button to search for the repair order.
The claim details are displayed in the form grid.
Select File > Delete from the drop-down menu or click the Delete button.
The claim is deleted.