This help system, which describes Autoline Renault PGCS (Project Guarantee Customer Services) claims payment functionality, assumes you are familiar with standard point-of-sale operations and the Warranty module.
The software receives claims payment files transmitted from the Renault server and loads them into Autoline's manufacturer systems module, converting them to Autoline-compatible format. (You can check a log of the results of the import.)
Note: The terms credit note file and warranty payment file mean the same thing.
Credit note details held in the file can then be displayed and checked. Each credit record note contains header (total) values for the elements it contains; labour, parts, sub-contract and handling. Additionally, payment details can also be displayed line by line, each detail line referring to a warranty claim for which Renault has made payment. You can select exceptions-only payment details for viewing underpaid or overpaid warranty claims prior to posting.
The software provides an automatic payment process. When a file is loaded and any exceptions viewed you can amend the file. When checks are complete you can view sales ledger transaction detail and you can preview a posting prior to posting the credit note into a pre-defined sales ledger or purchase ledger account.
The software additionally enables the display of point-of-sale invoices and it provides report facilities to analyse aged debts.