Point-of-Sale

The Service Point-of-Sale (POS) allows you to create a warranty WIP with parts- and labourlines and invoice the WIP. This topic assumes that you are familiar with the operation of Point-of-Sale and warranty.

Create a claim

After invoicing a warranty WIP, VEGA communicates with Autoline to retrieve vehicle information. In order for the software to operate correctly, you must have a live WIP on the Autoline system and the vehicle must exist in the marketing system.

To create a claim:

1. Load a vehicle onto a WIP.

2. Assign parts and labour with or without damagecode to the WIP.

3. Link the correct warranty account to the WIP.

   Note: It is also possible to splitt the invoice amount into a customer share and a part that is claimed.

4. When necessary, double click the Invoice status of a line to hold the line from invoicing.

5. Select the Action button at the bottom of the screen.

   You will enter a new screen.

6. Select the Print button on the top of the screen underneath the Invoice header.

   You get a warning that this invoice will create a warranty claim, with the choice to abort the creating of the claim or to continue. Depending on the parameter settings it can also be possible to create Handling charges from this screen

7. Select Create claim button.

   The system opens the VEGA system and displays the created claim.