You can import one or multiple decided ESKULAB requests. In addition, even split order lines based on the data of the imported decided ESKULAB request. These ESKULAB requests are required in the claim process to EVA and the back-end VEGA.
To do an import of a decided ESKULAB request:
Create a work order containing a vehicle (including chassis number) and order lines.
Attach warranty codes to the work order lines.
Assign damage codes to the warranty codes (import ESKULAB requests).
Split order lines per damage code.
The first step in the Import of a decided ESKULAB request is creating a work order for a certain customer with his or her vehicle on it.
To create a work order:
Make sure that the chassis number of this vehicle is entered correctly.
After that, you can add the concerning work order lines, which will determine the actions that need to be done for this specific vehicle.
You can save the work order now or later on in the process.
Warning: Please make sure that you only use CRM vehicles! Vehicles that are not stored in CRM do not have sufficient data available to release or even validate the claim.
The use and explanation of Point of Sale form is described in the Help files of Autoline, also how to create a work order and how to add a vehicle to the work order is described in the Help files of Autoline.
After creating a work order with a specific vehicle, you can choose to add a warranty codes to work order lines that you want to claim. You can group several work order lines to one warranty code.
Use a Right-click in the W column header in the Product list of the Point of Sale form to open the Amend Warranty Codes form.
For a detailed explanation of this form, we refer to the W Code and Menu Code Facility Help files of Autoline.
To attach a warranty code:
Select W (Warranty) in the options and add a number to it.
Select the order lines that should be attached to the selected warranty code.
Click on the Copy arrow that points to the left, to link the order line to the warranty code.
On the left side of the form is displayed which work order lines are linked to the warranty codes.
After grouping work order lines to a warranty code, you can attach a damage code (imported ESKULAB request) to the concerning warranty codes.
Right-click on the selected warranty code opens the Assign Damagekey to warranty-paymentcode form. For each warranty code you have to repeat these actions if you want to attach a damage code to a warranty code.
After the import of the decided ESKULAB (damage code) percentages, you can use these percentages for splitting the work order lines. You can split the work order lines of one warranty code.
Use a Right-click in a value field of the Total column in the Product list of the Point Of Sale form to open the MB Split line items form.
