The Volvo cause code indicates the cause of the problem. You must create cause codes on the Autoline system before invoicing a warranty job. Cause codes will be set up on advice from a consultant but must be maintained by the dealer.
Standard functionality exists that allows you to create, amend, display, delete or search for cause codes.
To access warranty cause codes:
The VOLVO UK WARRANTY menu is displayed.
The Causes form is displayed.
