Table of Contents

Introduction

Set-up

Creating Warranty Jobs in POS

Standard Warranty

Sublet Warranty

Goodwill Warranty

Warranty Claims Maintenance

VOLVO UK WARRANTY MENU

Volvo UK Warranty Claims Form

Creating Claims

Creating a New Claim

Searching for a WIP

WIP/Invoices Available for Warranty Claim Creation Form

Auto-creating Claims

Compiling a List of Warranty Invoices

Claim Validation

Warranty Types

Vehicle and Parts Warranty

Amending a Claim

Displaying a Claim

Deleting a Claim

Purging Claims

Warranty Claim Submission

Resubmitting Claims

Set-up

Volvo UK Warranty Parameters

Volvo UK warranty parameters form

Warranty Symptom Codes

Symptoms Form

Warranty Cause Codes

Causes Form

Register Report

Warranty Job Form

Glossary

Index

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