Standard Warranty

The first and simplest kind of warranty involves no sublet work or goodwill contributions. The following routine shows you how to assign labour and parts items to a WIP for a standard claim.

To create a standard warranty job:

1. Create a WIP, and assign labour and parts for the job in the usual manner.
   • Link lines to a particular warranty job using payment types that begin with a W, e.g. W1, W2, etc.

     Tip: To edit the payment type, position the cursor in the appropriate Warranty/payment field or the header row of the same field, and double-left click the mouse button.

   • Use the warranty labour rate (typically G).

2. If you are creating several jobs from one WIP, hold any warranty lines and invoice the other work to the customer account first.

3. Invoice each warranty job separately to a warranty account, e.g. W9999.

   Note: You must ensure that individual warranty jobs appear on separate invoices.

   You can now create claims from the warranty invoice, and submit the claims to Volvo.

   Note: If you add another job to the WIP at a later stage, use the next payment code in sequence. Do not reuse any of the existing payment codes on the WIP.

Related topics:

Creating Claims