Creating Warranty Jobs in POS
This topic assumes that you are familiar with standard Point-of-Sale (POS) operation.
You can create three types of warranty job:
The following details are common to each type of job:
In order to create a claim, you must allocate warranty payment codes of W to parts and labour items, and invoice the lines to a warranty account. You can create multiple claims from one WIP, a maximum of 9 jobs per claim, and 15 parts and 15 labour items per job.
If you want to assign parts and labour items to different jobs, suffix the warranty payment code of W with a different number for each job. For example, allocate a payment code of W1 to all items in the first job, W2 to all items in the second job, and so on.
Note: If you keep the WIP open in order to create a job at a later time, use the next payment code in sequence when you create the new job. Do not reuse any payment codes on the WIP.
If you assign any parts that do not exist on the master price file, the system will total them as one sublet labour line when you create a claim.
Only the first two lines of the description that you enter against a labour line are carried through to the warranty claim. These comments are submitted with the claim but will not be printed on the invoice.
