(Contents)

Seasonal Equipment Function

The Seasonal Equipment Management System SEMS allows the user to manage their customer's seasonal equipment / winter stock, such as tyres, hard top or other items that are stored and linked to either a CRM customer or vehicle or a combination of customer and vehicle.

All lookup data tables can be accessed directly from the CRM module menu.

The function is accessible directly via the CRM module or using links from Point-of-Sales and CRM vehicles.

Note: The Point-of-Sale WIP CRM Case toolbar button enables the creation of WIP lines from the seasonal equipment SEMS records.

What do you want to do?

Seasonal Equipment Manager Form

This form is displayed when you click

CRM main menu > Seasonal equipment menu > Seasonal equipment management

or

CRM main menu > My Desktop > CRM Vehicle > Vehicle options > Seasonal equipment management

or

Point-of-Sale menu > Point-of-Sale > Seasonal Equipment.

or

Point-of-Sale menu > Point-of-Sale > Links > Seasonal Equipment.

Menu Bar and Toolbar:

Menu bar Toolbar Action
File > Exit Exit.gif Exit the seasonal equipment management function.
File > New Filenew.gif Enables the creation of Equipment records., Tyre records., SEMS records.
File > Delete Delete.gif Delete the Equipment records, Tyre records, SEMS record.

Tools > View Logfile Log.ico View the History audit log file.

Filter > Change filter Filter.gif Change the filter selection criteria method All, Tyres, Other.
Filter > Reset filter ResetButton.gif Reset the filter criteria back to the original settings.

Print > Print Print.gif Print the SEMS formats (Sticker, Customer receipt, Workshop receipt, External relocation receipt).

File > Help Help2.gif Displays this seasonal equipment management Help topic in a web browser.

SEMS Area:

SEMS Ref No: Displays the SEMS: unique reference number.

Vehicle Details Area:

Registration: Displays the CRM vehicle registration number.

VIN: Displays the CRM vehicle Identification number (VIN).

Button:

More: Displays the Extend Vehicle Details form.

Customer Details:

Customer Name: Displays the CRM Customer name.

Address: Displays the CRM customer address.

Phone: Displays the CRM Customer contact phone number.

Seasonal Equipment Area:

This area lists all of the seasonal equipment associated with the vehicle in summary and detail levels

Type: Displays the seasonal equipment.

Status: Displays the status of the seasonal equipment.

For Tyre equipment the following additional information is displayed.

Position: Displays the logical physical position for the tyre fitment to the vehicle..

Manufacturer: Displays the recorded tyre manufacturer.

Model: Displays the tyre model.

Tread: Displays the recorded tyre tread depth.

Create / Maintain Equipment Records

To create new equipment records:

  1. Clicking Seasonal equipment management > File > New > Create equipment, displays a list of available Equipment types.

  2. Selecting a Non tyre type displays the Seasonal equipment maintenance form.

  3. Complete the seasonal equipment maintenance form and select the Save Save.gif toolbar button.

To maintain equipment records:

  1. Clicking the equipment types to be maintained displays the pre-populated Seasonal equipment maintenance form.

  2. Complete the seasonal equipment maintenance form and select the Save Save.gif toolbar button.

Create / Maintain Tyre Records

To create new tyre records:

  1. Clicking Seasonal equipment management > File > New > Create tyre displays the Tyre maintenance form.

  2. Complete the tyre maintenance form and select the Save Save.gif toolbar button.

To maintain tyre records:

  1. Clicking the tyre record to be maintained displays the Tyre maintenance form.

  2. Complete the tyre maintenance form and select the Save Save.gif toolbar button.

Create SEMS Records

To create SEMS records:

  1. Clicking Seasonal equipment management > File > New > Create SEMS record, displays a blank Seasonal equipment management form

  2. Clicking the Ellipsis.gif button located next the the Registration data entry field displays the CRM search form.

  3. Search for the required vehicle by Registration number.

  4. When the required vehicle is located the details of the vehicle and owners are displayed in the Details area.

  5. Clicking either the Sales contact, Aftersales contact or Driver activates the load button and populates the Seasonal equipment management form based upon the located vehicle / customer.

  6. You can now enter Equipment or Tyres onto the newly created SEMS record.

Delete Equipment

To delete an equipment record:

  1. Clicking Seasonal equipment management > File > New > Create equipment, displays a list of available Equipment types.

  2. Selecting a Non tyre type displays the Seasonal equipment maintenance form.

  3. Complete the seasonal equipment maintenance form and select the Save Save.gif toolbar button.

Delete Tyre

To delete a tyre record:

  1. Having located the Tyre to be delete deletion can be actioned using

Delete SEMS Record

To delete an SEMS record:

  1. Clicking Seasonal equipment management > File > New > Create SEMS record, displays a blank Seasonal equipment management form

  2. Clicking the Ellipsis.gif button located next the the Registration data entry field displays the CRM search form.

  3. Search for the required vehicle by Registration number.

  4. When the required vehicle is located the details of the vehicle and owners are displayed in the Details area.

  5. Clicking either the Sales contact, Aftersales contact or Driver activates the load button and populates the Seasonal equipment management form based upon the located vehicle / customer.

  6. You can now enter Equipment or Tyres onto the newly created SEMS record.

Book Equipment In

To book equipment into the seasonal equipment system:

  1. Right clicking the equipment being booked into the seasonal equipment system displays a list of the available options.

  2. Clicking the Book In option sets the selected equipment status to In and sets the equipment storage date / time in to be the current date and time.

Book Equipment Out

To book equipment out of the seasonal equipment system:

  1. Right clicking the equipment being booked out of the seasonal equipment system displays a list of the available options.

  2. Clicking the Book Out option sets the selected equipment status to Out and sets the equipment storage date / time out to be the current date and time.

Change Equipment Owner

To change the owner of equipment:

  1. Create a new equipment SEMS record for the vehicle that now owns the seasonal equipment.

  2. Right clicking the equipment that has changed owner displays a list of the available options.

  3. Clicking the Change owner option displays the CRM search form.

  4. Search for the newly created SEMS record

  5. Clicking the located new SEMS record moves the selected equipment to the new SEMS owner.