Note: This help system contains standard information, some of which might not apply to your franchise. Click the Help button on the relevant forms or menus to see any existing help file specific to your Autoline configuration for that form or menu. Alternatively, a help file may exist in the Warranty Table of Contents specific to your manufacturer.
There are a maximum of 10 payment elements to a claim. The titles of these elements are parameterised by manufacturer but typically contain parts, labour, and VAT. Manufacturers often require separate payment elements for non-franchise parts; sublet work; lubricants; menu-priced items or miscellaneous expenses such as vehicle recovery.
Note: A field in the Labour Codes Files identifies which element a particular labour operation is part of. This field is set up to force the system to override the standard elements used for labour.
Claim values
Description: A summary of the different elements of the claim.
Claim value: The total amount due on the claim.
Paid value: The total paid amount.
Outstanding: The total unpaid amount.
