(Contents)

Ford OWS Claims Form Main Tab

See also:

This tab is part of the Ford OWS Claims form. It contains basic information about the selected claim.

Dealer Code Group:

Dealer code: The dealer code number that is used throughout the system. It can be edited in the parameters.

Invoice Detail Group:

Document number: The unique point-of-sale number that identifies an invoice or credit note.

Document date: The date that the invoice or credit note was raised in point-of-sale.

Account number: The sales ledger account number that the invoice or credit note was raised against.

Document type: The document type.  One of:

Currency code: The sales ledger account currency code.

Account type: The sales ledger account type.

Submission Group:

Submission number: The submission number that the claim was part of.

Date submitted: The date that the record was submitted.

Job/Vehicle Details Group:

Registration number: The vehicle registration number from the marketing vehicle record.

Chassis number: The vehicle chassis number from the marketing vehicle record.

Note: Credit-reverse and re-invoice the WIP in point-of-sale to amend the Registration number or the Chassis number.

WIP number: The unique number that identifies the WIP record.

Job number: The unique number that identifies the job card record.

Mileage: The recorded mileage from the odometer when the warranty work was done.

Note: Credit-reverse and re-invoice the WIP in point-of-sale to amend the Mileage.

Odometer type: The odometer unit of measurement. One of:

POS payment code: A one character numeric type code referring to the mode of payment.

Complaint code: A one character alphanumeric type code that describes the customer concern that was dealt with.

Repair date: The date that the repair was completed.

Note: Credit-reverse and re-invoice the WIP in point-of-sale to amend the Repair date.

Related Topics:

Ford OWS Claims Form

Financial Tab

Labour Tab

Parts Tab

Audit Tab

Feedback Tab

Claim Search Form