The PGCS parameters enable you to customise the way your system operates.
Warning: Most of the Parameters options are priority 9 and are normally set up by, or on the advice of, a consultant.
To access the parameters for PGCS:
From the Renault Operations menu, select the PGCS menu option.
The PGCS Submissions Menu is displayed.
Select the Service and repair claims option and the name of the Point-of-Sale company required.
The PGCS Claims form is displayed.
Either select the Parameters option from the Edit menu or click the Edit parameters button on the toolbar.
The Parameters form is displayed.
This form is displayed when you select the Parameters option from the Edit menu or click the Edit parameters button on the toolbar of the PGCS
Claims form. You can use it to set the parameters for your system.
Tabs:
The General tab outlines the main parameter settings. In each field you can enter or select the options that you want to set.
Dealer number: Number assigned to the dealership by Renault.
Archiving:
Days to keep before archiving: Number of days that claims should be held on the Autoline system before they are archived. A claim can only be archived when it is complete (status 99).
Days to keep in archive: Number of days that claims should be held in the archive before they are permanently deleted from the system.
Auto archive: Number of days between auto archives, or 0 for no auto purge.
Last archive: Date of last archive.
Rules:
This section of the form is used to specify what rules the system should use to generate a claim.
Allow multiple claims per Point-of-Sale invoice: Ticked if you want to create multiple claims from a single Point-of-Sale invoice (compulsory for Renault).
Sublet labour type: Labour rate code used for sublet warranty (normally S).
Repair date from: Warranty validity calculation date, in accordance with the manufacturer's requirements. One of the following:
O: Date out
I: Date in (for Renault)
C: Date WIP created
N: Workshop loading date in
T: Workshop loading date out
S: Workshop loading start date
E: Workshop loading end date
Use today if above date is blank: Tick this check box to use today's date if the Repair date from field is blank.
Main op required: If this check box is ticked, then for each claim are you required to identify a main labour operation (not relevant to Renault).
Causal part required: If this check box is ticked, then for each claim are you required to identify a causal part (not relevant to Renault)
Max labour lines: Maximum number of labour lines per claim as determined by the manufacturer (not currently used by Renault).
Max parts allowed: Maximum number of parts per claim as determined by the manufacturer (not currently used by Renault).
Max tasks per claim: Maximum number of tasks per claim as determined by the manufacturer, or 0 if there is no limitation (not currently used by Renault).
Submission number: Number automatically assigned by the system when you submit claims to Renault.
Note: You should set this field to 0 (zero) or 1 (one) initially. Each time you submit a claim this number increments by one.
Allow claim numbers in PREVAL: When this check box is ticked, it enables the addition of warranty claim numbers in Sales Ledger.
The Financial tab displays settings for monetary values.
Warranty suspense cost centre: Cost centre code used for temporarily holding the postings from the warranty system.
Warranty suspense expense code: Expense code used for temporarily holding the postings from the warranty system.
Create separate VAT element: When this check box is ticked, the VAT is recorded in the claim header (compulsory for Renault).
Fixed price menus are separate element: When this check box is ticked, menus are treated as one payment element (compulsory for Renault).
Posting document range: Document number range to use when posting payments to accounts, selectable with a drop-down button.
Claim/payment elements
Tip: To edit the Claim/payment elements with the Payment Line Parameters form, position the cursor on the line you want to edit and double-click.
Description: Descriptive text for the payment line (labour, parts, lubricants, menus).
W/o CC (Write off cost centre): Cost centre code necessary for the rejection of related charges.
W/o EX (Write off expense code): Expense code necessary for the rejection of related charges.
Max % (Write off maximum %): Maximum allowed write-off percentage value.
Max val (Write off maximum value): Maximum allowed write-off value.
Inc' (Elements included): Selected parts of the payment/claim element (all compulsory for Renault).
Last claim number: The last claim number generated by the system.
The Other tab is used for miscellaneous settings.
Use manual payments: Do you want the system to create a manual file as opposed to an electronic file for payments? One of the following, selectable with a drop-down button: Yes, No or O (no payments available).
Priority to override write-off max: User priority level to override the pre-set maximum write-off levels.
Accounts integration: When this check box is ticked, payments are posted to accounts.
Task header rtscode: Repair time schedule code attached to the task record's header.
Task identifier: Either 1, 2 or blank. 1 indicates that the first character of the W code uniquely identifies the task, 2 indicates that the second character of the W code uniquely identifies the task, and blank indicates that both characters in combination uniquely identify the task.
Single claim print format: Print format to be used when printing a single claim, selectable with a drop-down button.
Claim group print format: Print format to be used when printing a claim group, selectable with a drop-down button.
Light validation: Autoline module or modules (if any) to perform light validation of the claim record, selectable with a drop-down button.
ISO country code: ISO code for the country in which the dealership is used (not the two-digit Autoline country code, but the code laid out down in the ISO standard). Always GB in the UK.
The SL Accounts tab identifies the accounts to which invoices will go.
Tip: Click a field name and then the Ellipsis button to display a Customer accounts form which enables you to perform Short name or Word Search searches.
RCI account: For work being done under Renault's global contact maintenance scheme.
RCI wear and tear account: For work being done under an RCI wear and tear account.
Renault assistance account: For work being done on a mobile assistance basis.
Renault Customer claim account: For an out-of-warranty (goodwill) repair.
The Mark up tab enables you to set parameters for handling charge percentage calculations.
Tip: Click a field name and then the Ellipsis button to display a Stock Records form which enables you to perform Part number or Word Search searches.
Part number: Enables you to add parts after raising a WIP or creating an invoice.
Description: Reason for the mark-up.
%: Required percentage of handling charge.
Maximum: Maximum value of the WIP in relation to the claim payment.
Add?: Tick if parts are to be added to the WIP.
Buttons:
Save: Returns you to the PGCS Claims form, saving any parameter changes you made.
Cancel: Returns you to the PGCS Claims form, abandoning any parameter changes you made.
Renault: Displays the Renault PGCS Specific Parameters form.