Renault PGCS Warranty and Service Contracts
Table of Contents
Tip: Alternatively, try the Renault PGCS Warranty alphabetically sorted table of contents.
Introduction
Set-up
PGCS Claims Menu
Creating and Invoicing Warranty Claims
Amending Warranty Claims
Service and Repair Claims
PGCS Claims Form
Main Tab
Financial Tab
Labour Tab
Parts Tab
Audit Tab
Dealer Codes
Dealer Code Form
Internal Claim Comments Form
Finding a Claim Record
Claim Search Form
Claim Submissions
Submitting New Claims
Re-Submitting Claims
Viewing Older Claims
Viewing Older Batches of Claims
PGCS Submissions Form
Print Settings Form
Customer Concern Codes
Customer Complaint Code File Form
Non-Franchise Product Types
Non-Franchise Parts Types Form
Product Mapping Form
Mapping Details Form
Displaying Claim Details
Claim Details Form
Main Details Tab
Parts and Labour Tab
Financial Tab
Audit Tab
Point-of-Sale
The Renault PGCS Interface in Point-of-Sale
Creating Task Headers
Linking Work Items on a WIP
Completing Your W Codes Form
Contribution Splits
Casefile
Claim Validation
Invoicing Warranty Jobs
Claim Summary Form
Vehicle Details Form
Invoicing Summary Form
Percentage Contributions Form
PGCS Additional Details/Claim Details Form
Repair Tab
Free Text Tab
Causal Part Tab
Splits Tab
Parts Tab
Labour Tab
Task Labour Details Form
Task Parts Form
PGCS Reports Menu
PGCS Reconciliation Reports
PGCS Reconciliation Report Form
PGCS Lookup Files Menu
Paint Quality/Categories
Paint Quality/Categories Form
Expenditure Codes
Expenditure Type Codes Form
Store Parts Expenditures
Store Parts Expenses Form
Fault Modes
Fault Modes Form
Scope of PGCS
PGCS Scope Form
Function Groups
Function Groups Form
Quotation Codes
Quotation Type Codes Form
Payee-Labour Rate Mapping
Payee-Labour Rate Mapping Form
Suppliers
Parts Suppliers Form
Resubmission Levels
PGCS Resubmission Levels Form
Validation
Invalidity Reasons Form
Updating Lookup Files
PGCS Lookup Files Updates Form
Set-Up
Parameters
Parameters Form
General Tab
Financial Tab
Other Tab
SL Accounts Tab
Mark up Tab
Payment Line Parameters Form
Frequently Asked Questions (FAQ)
Troubleshooting Claim Submissions
Glossary
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