Renault PGCS Warranty and Service Contracts

Table of Contents

Tip: Alternatively, try the Renault PGCS Warranty alphabetically sorted table of contents.

Introduction

Set-up

PGCS Claims Menu

Creating and Invoicing Warranty Claims

Amending Warranty Claims

Service and Repair Claims

PGCS Claims Form

Main Tab

Financial Tab

Labour Tab

Parts Tab

Audit Tab

Dealer Codes

Dealer Code Form

Internal Claim Comments Form

Finding a Claim Record

Claim Search Form

Claim Submissions

Submitting New Claims

Re-Submitting Claims

Viewing Older Claims

Viewing Older Batches of Claims

PGCS Submissions Form

Print Settings Form

Customer Concern Codes

Customer Complaint Code File Form

Non-Franchise Product Types

Non-Franchise Parts Types Form

Product Mapping Form

Mapping Details Form

Displaying Claim Details

Claim Details Form

Main Details Tab

Parts and Labour Tab

Financial Tab

Audit Tab

Point-of-Sale

The Renault PGCS Interface in Point-of-Sale

Creating Task Headers

Linking Work Items on a WIP

Completing Your W Codes Form

Contribution Splits

Casefile

Claim Validation

Invoicing Warranty Jobs

Claim Summary Form

Vehicle Details Form

Invoicing Summary Form

Percentage Contributions Form

PGCS Additional Details/Claim Details Form

Repair Tab

Free Text Tab

Causal Part Tab

Splits Tab

Parts Tab

Labour Tab

Task Labour Details Form

Task Parts Form

PGCS Reports Menu

PGCS Reconciliation Reports

PGCS Reconciliation Report Form

PGCS Lookup Files Menu

Paint Quality/Categories

Paint Quality/Categories Form

Expenditure Codes

Expenditure Type Codes Form

Store Parts Expenditures

Store Parts Expenses Form

Fault Modes

Fault Modes Form

Scope of PGCS

PGCS Scope Form

Function Groups

Function Groups Form

Quotation Codes

Quotation Type Codes Form

Payee-Labour Rate Mapping

Payee-Labour Rate Mapping Form

Suppliers

Parts Suppliers Form

Resubmission Levels

PGCS Resubmission Levels Form

Validation

Invalidity Reasons Form

Updating Lookup Files

PGCS Lookup Files Updates Form

Set-Up

Parameters

Parameters Form

General Tab

Financial Tab

Other Tab

SL Accounts Tab

Mark up Tab

Payment Line Parameters Form

Frequently Asked Questions (FAQ)

Troubleshooting Claim Submissions

Glossary

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