Every warranty claim must contain an expenditure code (three-character in mainland Europe, two-character in the UK) which details the type of fault (for example electrical or mechanical). The expenditure codes data files are automatically transferred to a RenaultNet PC. Autoline uploads the expenditure codes at specific times and generates the necessary system updates. This is normally set up by, or on advice from, a consultant.
Note: It is unlikely that you will ever need to make changes to the expenditure codes file unless advised to do so by the manufacturer. You can create, amend or delete records on the expenditure codes file. However, any changes that you make will be overwritten the next time an update is uploaded.
To access the expenditure codes file:
From the Renault Operations menu, select the PGCS menu option.
The PGCS Claims Menu is displayed.
From the PGCS Claims Menu, select the Look-up files menu option.
The PGCS Lookup Files Menu is displayed.
Select the Expenditure codes option
The Expenditure Type Codes form is displayed.
The Expenditure Type Codes form is displayed when you select the Expenditure codes option from the PGCS Lookup Files Menu. It enables you to create and maintain expenditure codes.
Fields:
Description: A description of the expenditure type
Minimum age: The minimum validation date to be applied to a vehicle to qualify for warranty as recommended by Renault
Maximum age: The maximum validation date to be applied to a vehicle to qualify for warranty as recommended by Renault
Type check: Whether or not the model code is mandatory (Yes or No)
New vehicle: Whether or not a claim can be created using this expenditure code for a vehicle that has not yet been sold (Yes or No)
Coded op check: Whether or not a non-specific labour operations code should be specified (Yes or No)
CCC required: Whether or not the Customer Concern Code is required for this expenditure code (Yes or No)
Parts info required: Whether or not the original date the part was invoiced, and the invoice number, is required for this expenditure code (Yes or No)
Faulty part supp req: Whether or not the code that identifies the supplier of the part is required. (Yes or No)
Failure mode reqd: Whether or not the type of fault should be identified (Yes or No)
Comments required 1, 2 and 3: Whether or not the free text areas are mandatory (Yes or No)
Part fault flag reqd: Whether or not the causal part should be identified (Yes or No)
Various parts allowd: Whether or not non-franchise parts should be identified (Yes or No)
MO allowed: Whether or not the price is fixed (Yes or No)
Sitere code: Not used
