This is a printable report that lists parts proposed for return to the manufacturer. Records are sequenced by part number/customer account number. When you run the report, you are asked whether you want to produce the report for a single part number or all parts.
For each part, the following details are summarised on the report:
Note: You can manually edit a customer returns proposal to amend the quantity of parts proposed for return to the manufacturer.
To produce a Possible returns by part number report:
The STOCK MANAGEMENT menu is displayed.
Select the Miscellaneous options option and click OK.
The SM MISCELLANEOUS OPTIONS menu is displayed.
Select the Customer returns option.
The SM CUSTOMER RETURNS menu is displayed.
Select the Proposed returns by part no option.
The Possible returns by part no. form is displayed.
Enter a Part number or leave the field empty to produce a report for all parts in the Returns location:
The report is printed to the currently selected printer.
The Possible returns by part no. form is displayed when you select the Proposed returns by part no option from the SM CUSTOMER RETURNS menu. From this form, you can produce a Possible returns by part number report.
Part number: Enter the part number for which you want to produce the report, or leave the field empty to produce a report for all parts proposed for return.
PUSH BUTTONS:
OK: Prints the report to the currently selected printer.
Cancel: Returns you to the SM CUSTOMER RETURNS menu.
Help: Displays help on the current application using the default browser.
Schedule: Displays the Timed Operations scheduler.
Add to batch: Displays an Add report to batch form in which a report may be batched for printing in a report group.
Editing a Customer Returns Proposal
