Frequently Asked Questions

This topic links to all procedures documented in this help system.

What do you want to do?

• Load and convert warranty payment files from the Ford server

• Display a log of the last warranty payment file loaded from the Ford server and converted

• Find a credit note

• Display claim header

• Check a credit note

• Display claim details

• Display payment details by exception

• Display the point-of-sale invoice originally submitted

• Preview a posting prior to posting the credit note

• Post a credit note

• Analyse aged debts