Submitting Warranty Claims

The Submit routine allows you to submit any outstanding claims to an export file which must be sent to Volvo using the Transfer files routine.

To submit a batch of warranty claims:

1. From the VOLVO OPERATIONS menu, select the Warranty option.

   The VOLVO UK WARRANTY menu is displayed.

2. Select the Warranty claims option.

   The system prompts you for the SO company.

3. Select the SO company and click OK.

   The Volvo UK Warranty Claims form is displayed.

4. Select the Submit option.

   The system displays a window prompting you to select the claim types that you want to submit.

5. Toggle the claim types that you want to submit and select the OK option.

   A dialog box is invoked displaying the following message:

   Submit claims

6. Select the Continue option.

   Note: The same file name is used each time you submit a batch of claims. If a file already exists, the system adds the claims to the existing file.

   The claims are submitted from the Autoline system.

7. You must now submit the claims to Volvo via the Transfer files routine.

   Note: It is recommended that you print a list of claims to a local printer before you submit them to Volvo.