Note: This help system contains standard information, some of which might not apply to your franchise. Click the Help button on the relevant forms or menus to see any existing help file specific to your Autoline configuration for that form or menu. Alternatively, a help file may exist in the Warranty Table of Contents specific to your manufacturer.
When a claim is created that contains non-franchise product types (for example: lubricants or tyres), the payee requires a categorization of these parts. The coding structure is usually defined by the manufacturer. Standard functionality allows you to maintain types of non-franchise parts.
It is unlikely that you will ever need to make changes to the non-franchise product types file unless advised to do so by the manufacturer. You can create, amend, or delete, records on the non-franchise parts types file. However, any changes that you make will be overwritten the next time you are updated.
To access the non-franchise product types file:
The CLAIMS MENU is displayed.
The Non-franchise product types form is displayed.
The Non-franchise product types form is displayed when you select the Non-Franchise Product Types option from the CLAIMS MENU. Via this form, you can create and maintain types of non-franchise parts.
Field Descriptions
The following details are displayed for each record:
Code: The non-franchise product type code.
Description: A description of the non-franchise product type.
